HT201471: Identify your iPad model

Learn about Identify your iPad model
dana300

Q: My ipad is frozen on icloud

my ipad is frozen with photo stream message. It gives you a choice to ignore or go to settings, but it will not let me do anything.  I can't even shut it down.  Can someone help.

iPad 2

Posted on Aug 1, 2013 12:18 PM

Close

Q: My ipad is frozen on icloud

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Aug 1, 2013 12:19 PM in response to dana300
    Level 10 (135,153 points)
    iTunes
    Aug 1, 2013 12:19 PM in response to dana300

    Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.