-
All replies
-
Helpful answers
-
Aug 1, 2013 12:46 PM in response to HFrederick8by jason269,Hi, HFrederick8.
I found this article that you may find helpful in troubleshooting the Bluetooth issue you are experiencing.
iOS: How to troubleshoot Bluetooth connections
http://support.apple.com/kb/TS4562
From experience, the device will need to be placed in pairing mode. The instructions for this should be located on page 4 of the user guide.
Hope this helps,
Jason H.
-
Aug 1, 2013 12:48 PM in response to HFrederick8by gdgmacguy,Have you pressed and held the "B" button on the front of the pill for a few seconds to put it in pairing mode? I've had absolutely no problem whatsoever using the pill with any of my iDevices.
-
-
Aug 1, 2013 12:55 PM in response to jason269by HFrederick8,Do you think it's not working because I have my phone connected to Microsoft SYNC in my Ford truck and it can't pair multiple devices?
-
Aug 1, 2013 12:57 PM in response to HFrederick8by Lawrence Finch,No. The iPhone can pair multiple devices. I have 3 Bluetooth headsets, my Fitbit and my Prius paired. I think the problem is that you have not put the Beats into Pairing mode, or ITS pairing table is full.
-
Aug 1, 2013 1:30 PM in response to Lawrence Finchby HFrederick8,It works fine when I do it with my brothers iphone. It just won't work for mine so I don't know what the problem is.
-
Aug 1, 2013 1:48 PM in response to HFrederick8by Lawrence Finch,If it works with another phone, as I said, the pairing table in the Beats is probably full. Get out the manual and reset it.
-
Aug 1, 2013 2:04 PM in response to HFrederick8by deggie,Also make sure your brother's phone is not connected to the Pill while you are trying to pair with it.
-
Aug 1, 2013 7:47 PM in response to HFrederick8by HFrederick8,Thanks for the help but I think it's just a probablem with my phone..
-
Aug 2, 2014 9:15 AM in response to HFrederick8by cwarren2006,If you click the small I next tot he device on the Bluetooth screen tell the iphone to ignore the device. Turn Bluetooth off and back on. it will then pair with the beats pill. Happened to me after a friend connected her Iphone to my pill.
-
Jan 7, 2016 9:41 PM in response to HFrederick8by jacob porter,after long time, technology updates on other device, where you are listening music, here for iPhone 5,
i guide for update beats device firmware, perfect solution for disconnecting again and again,
http://howtoisolve.com/beats-studio-wireless-disconnecting-device-iphone-ipad/
