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All replies
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Helpful answers
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Jul 29, 2013 11:26 AM in response to MommaZozabelleby judysings,★HelpfulHi MommaZozabelle,
Welcome to the Support Communities!
The article below will show you how to review your account and report any issues to the iTunes Store.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
This article will explain how payments are processed:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
Order of iTunes billing methods
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
Cheers,
Judy
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Jul 29, 2013 11:43 AM in response to MommaZozabelleby TJBUSMC1973,★HelpfulJust like many other transactions, it may take some time for it to appear. How long ago did you make the in-app purchase?
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Aug 2, 2013 12:12 AM in response to judysingsby MommaZozabelle,Thank you so much! I figured it out :)
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Aug 2, 2013 12:13 AM in response to TJBUSMC1973by MommaZozabelle,It charged it the day after this post was made. It took about 3 days to charge, I'm glad I finally understand it now :)
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Aug 4, 2013 2:43 PM in response to MommaZozabelleby judysings,Hi MommaZozabelle,
I'm glad you are back on track!
Enjoy!
- Judy
