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Accounts merge

139 Views 3 Replies Latest reply: Aug 2, 2013 11:19 AM by Michael Black RSS
Charlie2588 Calculating status...
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Aug 2, 2013 9:59 AM

Hi All,

 

I will will give you the back ground to my problem.  The wife and myself have a iPad each but we use the same apple ID which works fine, We were having a problem with the email address which we used for is account due to hacking, so I changed the account to my email address. I think i might of caused a problem as I have a feeling the email address which I added to the account has a dormant iTunes account against it already which caused them to merge. I then saw a message stating that I am blocked for 90 days...?

 

Since then I am no longer able to update apps but I an delete them then reinstall them which works but I do lose some data.

 

Any way to solve this or do i have to wait? Or will this ever get solved?

 

Thanks

iPad 2, iOS 6.1.4

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