luhgar

Q: My ipod shuffle is not charaging

My ipod shuffle is not charaging

iPod shuffle

Posted on Aug 1, 2013 4:21 AM

Close

Q: My ipod shuffle is not charaging

  • All replies
  • Helpful answers

  • by Philly_Phan,

    Philly_Phan Philly_Phan Aug 2, 2013 6:47 PM in response to luhgar
    Level 6 (13,576 points)
    iPhone
    Aug 2, 2013 6:47 PM in response to luhgar

    What's your question?

  • by sterling r,

    sterling r sterling r Aug 3, 2013 9:26 AM in response to luhgar
    Community Specialists
    Aug 3, 2013 9:26 AM in response to luhgar

    Hello Luhgar,

     

    If your iPod shuffle will not charge when from the source you normally use I have a couple recommendations for you. Try plugging in the USB cord to a different USB port, or a different device. If using a poweroutlet try another. If the issue persists then reset the iPod shuffle and try again.

    This article will show you how to reset the iPod:
    Resetting iPod shuffle

    http://support.apple.com/kb/ht1655


    To reset iPod shuffle:

    1. Disconnect iPod shuffle from the computer (if connected).
    2. Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.

     

    HT1655_1.gif
    HT1655_2-1.gif
    HT1655b_3.gif
    HT1655--4th_shuffle-001-en.png
    1st generation
    2nd generation
    3rd generation
    4th generation

     

    1. Wait five seconds. For iPod shuffle (3rd and 4th generation), wait ten seconds.
    2. Move the switch to the play in order or the shuffle position. The green stripe will be visible in either position. For iPod shuffle (2nd and 4th generation), slide the power switch on (and you can see the green stripe).

    iPod shuffle is now reset. If you were resetting as part of some troubleshooting steps, continue with those steps now. For general troubleshooting steps see the iPod shuffle troubleshooting and service FAQ.

     

     

    Take care,

    Sterling