Q: Macbook Pro Graphics Card Issue.
My Mac wont boot up at all, just boots into a white screen and shuts down while the fans are whizzing like crazy.I've tried resetting the PRAM and SMC to no avail.
Before my mac would shut down whenever I use any graphic demanding application watch a youtube video or streaming a movie in quicktime (Clearly a graphics card issue) . I've reported this to apple a year ago a few times and brought it in twice, Once to an authorised retailer in Limerick and another time to a Apple store in London. In the past few months this problem has become more frequent than before where before it would only do it once/twice a month now its doing it a few times a day and at this point you can probably understand my frustration. In limerick I was told there was nothing they could do about the problem but just bring it to an apple store which I happened to go to a few weeks later while I was in london.
In London I was told they would replace the motherboard, The macbook was with them for a few days for repairs but they could not reproduce the problem but could see what was happening since others have had the same problem with the same model. I'm wondering why wasnt my macbook replaced THEN when the issue was addressed many times over the phone with apple during the first few months of use and when I brang it into the store. Now my apple care has expired and I'm just left with a broken machine and wondering why wouldnt they replace it when I was under warrenty when there was an obvious issue that was addressed multiple times.
I'm completly dissapointed in Apple, and am on the brink of losing brand loyalty, I've bought numerous iPhones,iPods and iPads throughout the years and the amount of issues that have not been fixed with this Macbook is crazy.I have now college in september, I obviously cant afford to pay the 750 to get it replaced, ontop of thousands of euros in college fees which I can barely afford anyway.
I paid €2000 for this machine that I thought would last me through college but it seems not the case since my first year in college starts in september. Is there any possible way to fix this issue with my mac or is it complely fried?
MacBook Pro, OS X Mountain Lion (10.8.4)
Posted on Aug 3, 2013 7:18 AM