1 2 3 4 Previous Next 51 Replies Latest reply: Jun 10, 2014 12:14 AM by Mohammed Alsehli Go to original post
  • 45. Re: iphone deleting emails automatically after two days...why?
    jpmenke Level 1 Level 1 (0 points)

    Any idea of how to do this with Hotmail (which just changed to Outlook in March 2013)? It doesn't have the steps (the tabs) you went through. I'm having the same problem of deleting on the iPhone 4S and having the messages deleted on the server. I tried setting up the Hotmail account as "other" (POP3), but then it kept reloading the inbox so I'd constantly have a full inbox. Thanks in advance.

  • 46. Re: iphone deleting emails automatically after two days...why?
    EsanJedi Level 1 Level 1 (0 points)

    Open your mail account and click on "mail" then "preferances" then "accounts" then choose your "hotmail account" then "advanced" then make sure the "remove from server box is not checked" this will keep your emails from automatically being sent to your deleted messages folder on your IOS device. Hope this helps it took care of the problem for me..

     

    Message was edited by: EsanJedi

  • 47. Re: iphone deleting emails automatically after two days...why?
    dehoffman1 Level 1 Level 1 (0 points)

    Thanks!  I'm hoping this works as it's my last option!  fingers crossed. Thanks.  I wonder if I have to delete account on laptop too and re-add?  nonetheless, I'll try that too if this doesn't work. Thanks! D

  • 48. Re: iphone deleting emails automatically after two days...why?
    maliahmonica Level 1 Level 1 (0 points)

    Found a solution and all of my emails that had been disappearing came back!

    Tap settings

    Tap mail, contacts, calendars

    Then the account at the top (should have your email next to it)

    Tap mail days to sync

    Tap No Limit.

    Hope this works out for you all. Have a wonderful day!

     

    Maliah

  • 49. Re: iphone deleting emails automatically after two days...why?
    Aymanala Level 1 Level 1 (0 points)

    and why you don't just post them here?!! I'm facing the same problem

  • 50. Re: iphone deleting emails automatically after two days...why?
    Cornilios Level 1 Level 1 (0 points)

    Hi Aymanala,

     

    I was having the same issue, and this is one of the problems that can fix your issue besides others. I hope it works for you, as i know how much frustrating it was after losing the emails off the servers. so to resolve the issue only if your using Outlook Express, or you can use the instruction to find the same settings in other mailing softwares that you are using other then Outlook for ex: Thunderbird...etc.

     

    On your computer open outlook - go in to your Account Settings ---> E-mail ---> select your email in the box ---> click Change ---> on the bottom you will see More Setting... click on it ---> go to Advanced tab ---> on the bottom you will see Delivery ---> Click the box that says "Leave a copy of message on the server" and the rest of the boxes leave it blank ---> click OK and then Finish. Send yourself a test email to insure it works. Also follow these steps tap Settings --> Mail, Contacts, Calendars --> in the Accounts at the top you should see your email, tap the email and at the bottom of the page you should see Mail Days to Syns, select No Limit.

     

    Note: for Outlook 2010 and over your account settings is under "File".

     

    Hope this works. Have a great day

  • 51. Re: iphone deleting emails automatically after two days...why?
    Mohammed Alsehli Level 1 Level 1 (0 points)

    Finally I fond the solution,

     

    The problem is from the Hotmail account. All the old emails have been automatically moved to the POP box.

    When you singed in to your Hotmail account, click on the POP box and then select all the Emails and then move them back to the inbox folder.

    Know you can check your iPhone and find all of your emails in the inbox folder.

     

    Mohammed

1 2 3 4 Previous Next