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lost password

258 Views 3 Replies Latest reply: Aug 3, 2013 12:28 PM by Kappy RSS
rroman80 Level 1 Level 1 (0 points)
Currently Being Moderated
Aug 2, 2013 11:20 PM

I am using Mac OS X 10.6.8, I lost my administrator password.  I am using the installation disk to reset it, however when I go to utilities and press restart, it is still asking me to put a password and that is the problem, I do not know it, even using the password hint.  Please help.

Mac Pro, Mac OS X (10.6.8)
  • Kappy Level 10 Level 10 (220,950 points)
    Currently Being Moderated
    Aug 2, 2013 11:24 PM (in response to rroman80)

    Booting From An OS X Installer Disc

     

    1. Insert OS X Installer Disc into the optical drive.

      2. Restart the computer.

      3. Immediately after the chime press and hold down the "C" key.

      4. Release the key when the spinning gear below the dark gray Apple

          logo appears.

      5. Wait for installer to finish loading.

     

    Reset Password:

     

    For Snow Leopard and earlier with installer DVD

     

         Mac OS X 10.6- If you forget your administrator password

  • Kappy Level 10 Level 10 (220,950 points)
    Currently Being Moderated
    Aug 3, 2013 12:28 PM (in response to rroman80)

    Try this method:

     

    Boot Using OPTION key:

     

      1. Restart the computer.

      2. Immediately after the chime press and hold down the

          "OPTION" key.

      3. Release the key when the boot manager appears.

      4. Select the installer DVD icon.

      5. Click on the arrow button below the icon.

     

    And, if this all fails you can try this:

     

    How to Create a New User Account if You Cannot Access Your Admin Account

     

    Reboot the computer. At the chime press and hold down the COMMAND-S keys to start into Single-user Mode.

     

    You will boot to a black screen with scrolling white text, release the keys and wait for it finish.

     

    Enter the following lines at the command prompt pressing RETURN after each:

     

    mount -uw /

    rm /var/db/.applesetupdone

    reboot

     

    After you reboot the computer you will be taken to the Setup Assistant. When you get to the point where you are asked to setup your new user account, create a new admin account. Be sure to name this user account something different than the admin user account that already exists on the system. When you finish the Setup Assistant, it will automatically log you into the new account.

     

    You can transfer your files from the old account to the new one. See: Transferring files from one User Account to another. Once you have moved all your files into your new account, you can delete the old account using Accounts or Users & Groups preferences.

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