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BBC Podcasts stutter

345 Views 7 Replies Latest reply: Aug 4, 2013 3:07 PM by Kenichi Watanabe RSS
MiniEggs512 Calculating status...
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Aug 3, 2013 12:15 PM

Hi All

 

I'm a lover of BBC podcasts and have been using a 2G nano for a couple of years fine

 

I've just bought a 3G touch on ebay and loaded some podcasts onto it and to my surprise they skip and stutter

 

If I convert the podcast to an AAC file and load that and that plays fine but it is then classed as music and doesnt show in the podcats section in order

 

I havw 100's of podcasts so this is not a practical solution

 

It's running iOS 5.1.1

 

Is this a know problem ?

 

Oh I bought the touch because I hear podcasts can be listed in DATE order when plugged into a VW car radio

 

Thanks

iPod touch, iOS 5.1.1
  • Kenichi Watanabe Level 7 Level 7 (29,995 points)
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    Aug 3, 2013 1:15 PM (in response to MiniEggs512)

    Just some related information first, that may be helpful to know...

     

    In iTunes, you can categorize those converted podcast episodes as podcast (not music).  Select the podcast (or a set of podcasts) currently categorized as Music (in iTunes) and do a Get Info.  On the Info window, go to the Options tab.  Change Media Kind from Music to Podcast.  Those podcasts should now appear in iTunes as podcasts.

     

    Even with an iPod nano, you can create a playlist and put podcast episodes on the playlist in any desired playlist order.  You can also "mix and match" podcast episodes from different podcasts.  Sync that playlist to your iPod nano.  You can then play that playlist in your car.

     

    For the described problem, if this only happens with those BBC podcasts, there may be something unusual about those files that causes the problem on the iPod touch.  Are they downloaded externally and then added to your iTunes library?  When you do a Get Info on one of those episodes, on the Summary tab, what does it say for Kind, Format, Size, and Bit Rate?

     

    I assume there is no problem when you play podcasts downloaded in iTunes on the iPod touch.  That is why there is no problem when you first convert a podcast to AAC and then load it on the iPod touch.

  • Kenichi Watanabe Level 7 Level 7 (29,995 points)
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    Aug 4, 2013 1:19 PM (in response to MiniEggs512)

    As a further FYI...  Are you looking at the item's Genre?  The Genre setting for an item may be "podcast," but that is not its media type categorization.  Make sure you go to the Options tab of the Info window, and look at the Media Kind setting.  If it is currently appearing in iTunes in the music library, Media Kind for that item is Music.  Change it to Podcast and it will appear in the podcasts library.

     

    There is nothing unusual about the file type.  There should be no problem.  And they are not somehow corrupted, since they play properly in iTunes and on the nano.

     

    The only possible cause I can think of is that the iPod touch has data corruption in its storage, so that anything new that you try to load on it creates corrupted files (on the iPod touch); that causes the iPod's software to have problems accessing those files for playback, which results in the "skip and stutter."  You can test this "theory" by loading some other NEW content (such as other podcasts or songs), in about the same quantity as the BBC podcasts, to see if the problem recurs.  (Content that is already on the iPod touch may play fine, because it was loaded before the problem occurred.)

     

    If that is the cause, the solution is to do a Restore on the iPod touch using iTunes.  This will erase the iPod, reinstall its software, and set it to default settings.  This will also resolve a problem related to the iPod's software or settings.

  • Kenichi Watanabe Level 7 Level 7 (29,995 points)
    Currently Being Moderated
    Aug 4, 2013 2:26 PM (in response to MiniEggs512)

    This document has information about error codes, including 1604.

     

    http://support.apple.com/kb/TS3694

  • Kenichi Watanabe Level 7 Level 7 (29,995 points)
    Currently Being Moderated
    Aug 4, 2013 3:07 PM (in response to MiniEggs512)

    It was a used iPod touch, so did you do a Restore on it after you received it?  If you initially connected it and synced it to your computer's iTunes library, that may erase the existing content, but that is not the same thing as doing a Restore.  If there was existing data corruption on the iPod, or if it had issues with software or settings, they would remain.

     

    If you did a Restore after receiving it, I don't know what caused the problem.  As long as the hardware is not faulty, you should be fine after the Restore, like when that iPod touch was new.

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