TS2446: If your Apple ID has been locked

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Fireman701

Q: "Your apple id has been disabled"

I went to update my apps and i got a message saying "Your apple id has been disabled". Why so. I havent changed anything on my account.

iPhone 4

Posted on May 9, 2013 7:27 AM

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Q: "Your apple id has been disabled"

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  • by King_Penguin,Helpful

    King_Penguin King_Penguin May 9, 2013 7:35 AM in response to Fireman701
    Level 10 (132,945 points)
    iTunes
    May 9, 2013 7:35 AM in response to Fireman701

    Most of the people on here, including myself, are fellow users, we won't know why it's been disabled.

    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'

    If it then works on your computer's iTunes but not your phone then try logging out of your account on the phone by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • by MikeQue,Helpful

    MikeQue MikeQue May 30, 2013 7:27 PM in response to King_Penguin
    Level 1 (10 points)
    May 30, 2013 7:27 PM in response to King_Penguin

    I tried all of the suggestions after getting this message on my iPad. I even called Apple support, and after 30 minutes on the phone, they assured me that my account was now enabled and would work after 10 minutes. Guess what, still the same unspecific message that my Apple ID is disabled.

     

    What a shame. There must be a serious problem with the Apple Store servers if this is happening to so many people.

  • by zamboknee,Helpful

    zamboknee zamboknee Jul 10, 2013 8:59 AM in response to Fireman701
    Level 1 (17 points)
    Jul 10, 2013 8:59 AM in response to Fireman701

    Same problem here as of July 10. Called and they told me to reset password. Did that but didn't help. I'm still "Disabled"

  • by Albys_mommy,Helpful

    Albys_mommy Albys_mommy Jul 18, 2013 5:28 PM in response to Fireman701
    Level 1 (5 points)
    Jul 18, 2013 5:28 PM in response to Fireman701

    Mine is also disabled:(

  • by Nicole4405,Helpful

    Nicole4405 Nicole4405 Aug 3, 2013 7:52 AM in response to Fireman701
    Level 1 (5 points)
    Aug 3, 2013 7:52 AM in response to Fireman701

    Mine is also disabled.  Have reset my password numerous times.  I'm getting very frustrated with apple

  • by Facetings,Helpful

    Facetings Facetings Aug 4, 2013 4:06 PM in response to Fireman701
    Level 1 (5 points)
    Aug 4, 2013 4:06 PM in response to Fireman701

    Same problem here, I can't download apps on my ipod touch or rent/purchase movies on my apple tv.  I tried resetting my password, signing out then back in on my apple tv, and still go the same message.  "Your Apple ID has been disabled."

     

    Very frustrating.

  • by Aggx,Helpful

    Aggx Aggx Aug 5, 2013 6:50 PM in response to Facetings
    Level 1 (5 points)
    Aug 5, 2013 6:50 PM in response to Facetings

    I am getting the same problem but can't get any help from Apple.  Keep getting sent back and forth between Apple and ITunes but no resolution.  Sounds like a systemic problem they don't even know they are having!

  • by MikeQue,Helpful

    MikeQue MikeQue Aug 5, 2013 8:04 PM in response to Aggx
    Level 1 (10 points)
    Aug 5, 2013 8:04 PM in response to Aggx

    It's a pain, but you have to call apple care and be persistent, and not every person there knows what to do, so you need to keep trying till you get someone who knows what to do. They have to take you through steps where you login to your account online and they do a reset on your account.

     

    It's ridiculous, and I am sure apple loses a ton of business this way, but they're king now so don't have to play hungry.

  • by mflury,

    mflury mflury Aug 9, 2013 12:14 AM in response to Fireman701
    Level 1 (0 points)
    Aug 9, 2013 12:14 AM in response to Fireman701

    Mine, too. My itunes works on all computers just not my iphone5 .

  • by King_Penguin,Helpful

    King_Penguin King_Penguin Aug 9, 2013 5:50 AM in response to mflury
    Level 10 (132,945 points)
    iTunes
    Aug 9, 2013 5:50 AM in response to mflury

    Have you tried logging out of your account on your iPhone by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then logging back in to see if that 'refreshes' your account on it ?

  • by Ozpunka,Helpful

    Ozpunka Ozpunka Sep 5, 2013 9:43 AM in response to MikeQue
    Level 1 (10 points)
    Sep 5, 2013 9:43 AM in response to MikeQue

    Yep same here no matter what I do,I've gone in and updated password at apple a million times it feels, still says apple ID is disabled when I try to download anything at the App Store.this is so frustrating and how many times do I have to go in and change my password.

     

    People do not forget your apple ID password, u will go crazy with frustration....

  • by King_Penguin,Helpful

    King_Penguin King_Penguin Sep 5, 2013 9:44 AM in response to Ozpunka
    Level 10 (132,945 points)
    iTunes
    Sep 5, 2013 9:44 AM in response to Ozpunka

    After resetting your password you've then tried logging out and back into your account ?

  • by Ozpunka,Helpful

    Ozpunka Ozpunka Sep 5, 2013 9:44 AM in response to King_Penguin
    Level 1 (10 points)
    Sep 5, 2013 9:44 AM in response to King_Penguin

    It don't work,nothing works, it continues to say, apple I'd is disabled, I'm now going to attempt to shut down my ipad I guess, done that before but I'm lost for ideas.....

     

    Apple glitch I think....

  • by DianePT,Helpful

    DianePT DianePT Sep 7, 2013 6:48 PM in response to Fireman701
    Level 1 (5 points)
    Sep 7, 2013 6:48 PM in response to Fireman701

    I have had this problem for weeks.  I want my money back!

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