Currently Being ModeratedAug 3, 2013 2:45 PM (in response to janiscj)
Thanks for the question. The following article provides troubleshooting steps if iTunes continuously prompts for authorization:
Currently Being ModeratedAug 4, 2013 12:55 PM (in response to matt00)
Thank you for the reply. I am not prevented from playing purchased items, only challenged every time I make a new purchase to go through authorization steps. I've had iTunes installed since it was first available for Windows and am on my 5th or 6th computer that's been authorized. Yes, I deauthorize retiring units. Yes, I've sync'ed units. At present, I have it authorized on 3 different versions of Windows. It's only been a problem on the newest notebook which is less than a year old and running Windows 7. All units are kept up-to-date with patches and versions of everything that's installed. The problem with iTunes authorization began this summer within the last few iTunes updates. I also had an anomaly right after rebooting following one iTunes update where the program came up playing a song even though it was not opened by me. I had to kill the process in the Task Manager to stop it. I rebooted, and this did not happen again. I don't have any questionable software installed, only commercial apps for typical business and hobby functions, nothing that should cause iTunes to go rogue.
Currently Being ModeratedAug 6, 2013 11:29 AM (in response to janiscj)
Thank you for using the Apple Support Community. After reviewing the additional information you provided, and due to the nature of your issue or question, you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action
- Matt M.
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