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iPod clickwheel 40GB screen problem.

510 Views 7 Replies Latest reply: Aug 10, 2013 3:46 PM by pablo andrés RSS
pablo andrés Level 1 Level 1 (40 points)
Currently Being Moderated
Aug 10, 2013 7:23 AM

Hi, my older iPod have some problems! It's working (I can play music) but the screen turned off. This happened suddenly mid  2011. Some times the screen come back but in minutes turn off again? I have another a newest Apple products and I don't use it, but I want this piece of history working well. ¿What would be the problem? A cable inside the iPod? The screen? The FireWire cable? I use the original charger but the FireWire cable isn't Apple.




iPod (Click Wheel)
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Aug 10, 2013 11:56 AM (in response to pablo andrés)

    Make sure you have done a Reset of the iPod since this problem occurred



    A Reset just restarts the iPod.  It is not erased.


    When you say the screen is "turned off," do you mean that then backlighting for the screen is not on, or that nothing appears on the screen (with or without backlighting)?  If it's only the backlighting, it may be the setting.  You can look at this setting on the iPod, on its Settings screen, for Backlight Timer.  Make sure it is not set to Off.


    If you have not already, you can try doing a Restore on the iPod using iTunes.  The Restore button is on the iPod's Summary screen in iTunes.  This will erase the iPod, reinstall its software, and set it to default settings.  If the problem is related to software or settings, a Restore should fix it.  If there is a hardware problem on the iPod, it will not help.


    The FireWire docking cable should not be a problem, if it is able to connect the iPod to iTunes and charge it.

  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Aug 10, 2013 2:45 PM (in response to pablo andrés)

    If you did a Reset and a Restore, then the problem is likely to be a hardware problem.  Because it is any older iPod, it may not be economical to have it repaired, even if you can find a repair business that can perform the repair.


    If you are handy with fixing things yourself, you can look here for do-it-yourself guides.



    There are probably also YouTube videos on the topic.  Compared to newer iPods, 4th gen (and older) iPods are easier to open and fix.


    Most older iPods that have a hard drive are broken because of a faulty hard drive.  Other common problems are with the battery, click wheel, dock connector, and headphones jack.  Since your iPod is broken for a less common reason, you may be able to find and buy a broken iPod of the same type.  Find one that has a good screen.  Swap parts to make one working iPod.

  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Aug 10, 2013 3:41 PM (in response to pablo andrés)

    I hear iPod mini is difficult to open without causing damage.  The 4th gen iPod is easier to open without causing damage, if you use the plastic (nylon) tools shown in the guides.  I hear that guitar picks also work for this purpose.  Be careful along the left side of the iPod (looking at the iPod from the front); there is a delicate ribbon cable there that connects the two halves of the iPod's case.  I say it's "easier," but it's still not easy for most people.


    It's possible that there is an internal connection that has come loose inside.  There is ribbom cable that connects the display to the logic board.  You can see it in this repair guide



    in Step 17.  If that connection is loose (or has oxidation), maybe just removing it and reconnecting may work.  You would not need to remove the logic board, since you are not taking out the display. If you feel like taking it apart, that would be something you can look at without the need for replacement parts.


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