HT203384: iCloud: Troubleshooting the Find My iPhone app
Learn about iCloud: Troubleshooting the Find My iPhone app
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All replies
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Helpful answers
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Aug 12, 2013 12:37 PM in response to kittyjumbalayaby Kappy,Without the computer you cannot retrieve or reset your admin password. The password for your Apple ID is something you set. You can reset that password, but you will need some computer to do that.
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
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Aug 12, 2013 12:38 PM in response to kittyjumbalayaby Csound1,If you're trying to lock it remotely you are going to set a new password, not remember an existing one, so your post is rather difficult to understand.
Is this via 'Find My Mac' ?
What are you trying to achieve.