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Why do I get an "unable to connect … There may be a problem with the mail server or network." message from iCloud.  I have verified the settings.  I can access my iCloud account online but can't send or receive e-mail via the mail account.

390 Views 10 Replies Latest reply: Mar 3, 2014 3:29 AM by Csound1 RSS
retsinab Calculating status...
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Aug 9, 2013 4:11 PM

Text limits to the "Question" link prevents a full explanation:
This is a long-time problem.  I have tried to resolve it with Apple but their "Customer Support" is merely a name.


I can go online and access my e-mail but when I try to send or receive e-mail via iCloud through my internet server (Google fiber now but the same situation existed with my prior service), I receive "There may be a problem with the mail server or network.  Verify the settings for 'Apple Email' and try again.


"The server returned the error:  The server '' refused to allow a connection on port 143."


Well, I have verified the setting and tried again and again and …


Well, you get the idea …


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