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budarest
Level 1 (0 points)

Q: won't set date and time

Apple TV refuses to connect and I get the setting date and time message but it never does set.  Been like that for days.  and Yes I reset the router

MacBook Pro with Retina display, iOS 6.1.4

Posted on Aug 12, 2013 6:16 PM

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budarest

Q: won't set date and time

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  • Helpful answers

  • by Winston Churchill,Helpful

    Winston Churchill Winston Churchill Aug 13, 2013 3:13 AM in response to budarest
    Level 10 (104,380 points)
    Apple TV
    Aug 13, 2013 3:13 AM in response to budarest

    Welcome to the Apple Community.

     

    Assuming this is not the first time you have used your Apple TV

     

    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router.
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.

     

    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • by budarest,

    budarest budarest Aug 13, 2013 11:36 AM in response to Winston Churchill
    Level 1 (0 points)
    Aug 13, 2013 11:36 AM in response to Winston Churchill

    Thanks. That actually worked!