HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
Q: Corrupt iTunes file once update downloaded
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Aug 13, 2013 7:56 AMby sheila_m.,Hello black spot,
It sounds like you are concerned with what may happen to the iTunes media files on your computer if you reinstall iTunes. iTunes keeps the media files and the application files in different locations so that you can uninstall and reinstall iTunes without losing your content.
By default, the iTunes media files are stored in the following locations:
- Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
- Windows Vista: C:\Users\username\Music\iTunes\
- Windows 7: C:\Users\username\My Music\iTunes\
- Windows 8: C:\Users\username\My Music\iTunes\
You can find more information about locating your iTunes media files in the following article:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
I am not sure what error message you are getting or what version of Windows you are using, but I found a few articles that might help with the situation you are experiencing::
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/TS3074
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Best,
Sheila M.
