HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

Learn about Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

olwsmommy

Level 1 (0 points)

Q: hi

I was entering the code for a disney digital copy of toy story and i didnt realize it was downloading the movie and i removed the disc. now that i put the disc in it will redeem the code but wont download it. How do i get it to download again to itunes

Posted on Aug 11, 2013 9:11 AM

I have this question too

Q: hi

All replies

Helpful answers

by braden85,

braden85 Aug 13, 2013 9:10 AM in response to olwsmommy
Community Specialists

Aug 13, 2013 9:10 AM in response to olwsmommy

Hey olwsmommy!

You may need to report this issue with your purchase by following the steps in this article:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933

Thanks for coming to the Apple Support Communities!

Regards,
Braden
Reply options

Link to this post

HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

Q: hi

All replies Helpful answers

by braden85,

All replies

Helpful answers