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TS4546: Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

Learn about Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

TS4546 won't set date and time

356 Views 2 Replies Latest reply: Aug 13, 2013 11:36 AM by budarest RSS
budarest Calculating status...
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Aug 12, 2013 6:16 PM

Apple TV refuses to connect and I get the setting date and time message but it never does set.  Been like that for days.  and Yes I reset the router

MacBook Pro with Retina display, iOS 6.1.4
  • Winston Churchill Level 10 Level 10 (81,650 points)
    Currently Being Moderated
    Aug 13, 2013 3:13 AM (in response to budarest)

    Welcome to the Apple Community.

     

    Assuming this is not the first time you have used your Apple TV

     

    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router.
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.

     

    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

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