Skip navigation

HT1692: iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows

Learn about iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows

HT1692 SYNC TO OUTLOOK 2013

566 Views 1 Reply Latest reply: Aug 13, 2013 9:34 PM by LaConnie RSS
andreasfromab Calculating status...
Currently Being Moderated
Mar 26, 2013 7:10 PM

I have an IPhone 4S and and trying to sync it to Outlook 2013.  Contacts sync, but the calendar won't.  I've successfully sync'ed the phone to Outlook 2003 and 2007 before.  Is this a compatiblity issue?

iPhone 4S, iOS 6.1.3
  • LaConnie Calculating status...
    Currently Being Moderated
    Aug 13, 2013 9:34 PM (in response to andreasfromab)

    I had the same problem and just discovered the solution!!

     

    First, uninstalled the itunes version that was on my PC.  Reinstalled using the 11.0.4 version (64 bit).

     

    Second, deleted the icloud account on my iphone.

     

    Third, opened Outlook 13 while reinstalling the 11.0.4 version of itunes. Once itunes is reinstalled, must reconfigure your itunes to sync with Outlook.  Do this by:  connecting your iphone so that itunes will recognize the device. Right-click the device and choose the Info menu.  That's when the system picks up Outlook.  Once you've made your selections, be SURE to close Outlook BEFORE applying the changes so you don't have to reinstall Outlook. Hit APPLY and the system now recognizes Outlook and will begin syncing from Outlook.

     

    It took two frustrating weeks and the knowledge of a tech friend before I was able to resolve the problem.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.