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All replies
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Helpful answers
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Aug 4, 2013 8:56 PM in response to PeachyOrangeby PlotinusVeritas,
Aug 4, 2013 8:48 PM (in response to Mark Piaskiewicz1)Turns out the problem was the seagate case........cannot wait to invest in a better external HDD.
Proving what I said all along,.....Seagate however DOES NOT make the Sata connector/case, its 3rd party.
Seagate actually is #1 in 3.5" division HD,
Hitachi/Toshiba (same maker) is #1 in 2.5" class.
7 out of 10 times a hard drive dies AFTER 3 MONTHS (if a HD dies, its usually 3 months or less) , its not a bad HD, but a junky SATA connector attached to same to mate it with your computer.
You cant invest in a better 3.5" HD, Seagate is #1 in the 3.5" class. All HD are prone to failure, but all things being equal, Seagate is the best....
thats why APPLE STORES carry LaCie drives which contain 3.5" SEAGATE Hard drives.
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Aug 9, 2013 1:48 AM in response to PlotinusVeritasby The Saint01,Hi, I recently switched from IBM PC to a MACbook air. I used a Seagate 320MB hard drive which I plugged straight into the Macbook Air and worked fine - I then foolishly disconnected the drive without ejecting it first and now the MAC says it's unreadable. It has also renamed the drive disk1 - none of the utilities for disks are available (greyed out) and I'm not sure what to do from here. Help!!
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Aug 11, 2013 4:51 PM in response to The Saint01by Mark Piaskiewicz1,The Saint01, First off, did you reformat the drive with a Mac format or did you leave the drive formatted the way it was?
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Aug 11, 2013 4:57 PM in response to The Saint01by PlotinusVeritas,Hook the HD into another computer, such as the original IBM machine, offload ALL data. or another PC computer.......
Obviously your 320GB HD isnt a Mac formatted HD, ....you should have ejected the HD before removing it.
No worries, just offload the data on another PC machine. If you want to use it for a Mac, ONCE you save the data, goto disk utility, and format the HD for Mac OSX extended journaled, or Exfat if you want to use it on BOTH PC and Mac.
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Aug 15, 2013 9:53 AM in response to PlotinusVeritasby Megsidreams,PlotinusVeritas, thanks so much for your exceedingly helpful posts
My Macbook Pro was replaced under warranty about 8 weeks ago, but the "new" (?reconditioned?) one is glitching / shutting down, so I haven't transferred the data onto it off my external hard drive. It was reading my HD fine, but all of a sudden it won't recognise it at all.
I plugged the HD into my flatmate's Macbook Pro, and it won't recognise the drive either. I tried my (very) old PC laptop, and again no joy. The drive is making the right noises / lights are flashing, so it looks like its working.
Is there anything I can do to get the data off the HD? I need it pretty urgently as all my work stuff is on there. I'm feeling like an absolute dill for not doing a 2nd backup! Also, I am looking at new HDs now. I noted that you say to avoid WD and Seagate (thank you!). The Amazon reviews for Samsung are good (once it's been reformatted) - would that sound like a reasonable make to you?
Thanks so much for your help!
Meg
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Aug 15, 2013 10:01 AM in response to PlotinusVeritasby Megsidreams,ps I'm looking at HD docks on Amazon, as you mention that the SATA connector is likely to be what is fried. I have no idea what I'm looking for! Am I daft if I try to buy a HD dock and crack open the HD myself, or is it pretty simple? Should I just go find a professional (as the data on the HD is very important - ie can i screw this up easily?)?
Thank you again
Meg
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Aug 15, 2013 10:24 AM in response to Megsidreamsby PlotinusVeritas,My Macbook Pro was replaced under warranty about 8 weeks ago,.....HD wont work...Is there anything I can do to get the data off the HD?
Since you just got it back, make an appt with Apple again to report your "glitchy" replacement is bad ....for evaluation / repair.
Samsung was acquired by Seagate in 2011, and yes those drives are very reliable and generally loved by those running server farms who see 1000s of HD and know well what is "crashing too often"
I never said "avoid Seagate", however their 2.5" havent fared that well in large sampling. I was speaking of the bad SATA connector attached to same on an external 3.5" which can go bad.
However in 2.5" #1 is still Hitachi/Toshiba.
Best recommendation would be a Toshiba 2.5" USB 1TB or 1.5TB, however right now the 2TB 4 platter 15.2mm Toshiba USB 3.0 are going for $120US
The cheapest (currently) best price for QUALITY 2.5" USB HD is running $65 per Terabyte. However it seems youre in the U.K., I dont know what you pay for same.
As for getting data of your HD you have software recovery options, and worst of all (due to price) are recovery teams that charge a rather lot to do same. Check into HD recovery applications on same.
In the future never never trust any backup, even the best crash and fail, always have 2 backups.
Never consider any computer a data storage device, rather a data creation ,sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake.
Never backup your data exclusively upon magnetic hard drives or flash storage, nor consider same since magnetic storage degrades over time even under ideal conditions.
Store important data on multiple servers on multiple continents.
Burn important data onto multiple copies of archival DVDs and store same in cool dark fireproof safes, multiple places.
Don’t burn data onto junk DVD’s purchased from consumer level electronics stores. These are not archival long life DVD’s nor reliable, nor trustworthy. Archival DVD blanks such as Taiyo Yuden, rated for 100+ years are what the pros use, these are made by JVC and are professional grade DVD blanks.
Most people have never heard of archival DVDs, however their cost is only 30% more than junk-level DVD blanks which are only rated for 5-10 years. Also the reject rate on the inferior DVD is around 15%, the cost is almost identical between the WORST DVD blanks and the BEST DVD blanks (go figure!)
Most importantly know that 2 copies of your data is 1, and 1 is none, and 1000 copies stored in one place or building, is also the same as none due to possible fire.
Always consider and expect your computer’s hard drive to completely crash anytime, at all times, and you should keep a cloned and updated hard drive handy at all times to return to immediate productivity and utterly avoid programs and parameter reinstallation. Nothing is quicker than taking out a dead HD and tossing in a new updated cloned HD for getting back to 100% in under 20 mins!
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Aug 15, 2013 10:34 AM in response to Mark Piaskiewicz1by The Saint01,Hi Mark,
Yes I got peed off and formatted it to mac journaled.. Lost a load of stuff too. Years of photos and work... Should have stuck with a PC!!!
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by Mark Piaskiewicz1,Aug 15, 2013 11:36 AM in response to PlotinusVeritas
Mark Piaskiewicz1
Aug 15, 2013 11:36 AM
in response to PlotinusVeritas
Level 3 (578 points)
NotebooksI agree with PlotinusVeritas about backups. Nothing is more important than having multiple backups, and with the price of terabyte drives dropping so low, and inexpensive, automated, high quality backup software (I use SuperDuper) there really is no excuse to not have multiple backups. I don't go to the extent of using DVDs and keeping backups off-site, but realistically I should.
Unlike PlotinusVeritas I've never experiences a problem due to a bad SATA card, although I have recently purchased some steeply discounted cases from which the drives had been harvested and was surprised at the cheap feel of the interface cards. I do however keep a universal drive adapter and a known good case/adapter card (from OWC) for diagnostic purposes.
It's also important to have good disk utility software available. I've tried many packages over my 20 years as a Mac user. Some good, some bad, some indifferent. I currently have Disk Warrior, TechTool Pro and Drive Genius.
I've had excellent luck with Disk Warrior. Kind of a One-Trick-Pony, but very, very good at what it does. The only utility I update the minute an update is available, and the utility I recommend buying.
TechTool Pro has, I suspect, caused as many problems as it solved. It does have a few useful features, duplicated by other utility packages, but I like the idea of TechTool Protection, which (among other things) periodically saves a copy of a drive's directory to another drive. I've yet to get this to work properly or test it, but Micromat is working on the problem.
Drive Genius is kind of an also-ran. It has a few useful features like surface scan, duplicated elsewhere, and a block copy feature, which I can see as potentially very useful, but I've never needed or tested it. It also has a utility called drive pulse which runs in the background and looks for file and directory damage. So far it has flagged one .plist file as having a problem, and that was from an obsolete version of software. (Given a chance TechTool Pro will flag dozens of .plist files, many from often used software, yet my system is very stable).
So I'll echo PlotinusVeritas' advice regarding backups and add finding a trusted utility package like Disk Warrior to the list.
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Aug 15, 2013 11:55 AM in response to The Saint01by Mark Piaskiewicz1,The Saint01,
"Yes I got peed off and formatted it to mac journaled.. Lost a load of stuff too. Years of photos and work... Should have stuck with a PC!!!"
Um, I was going to suggest trying to recover the disk using utility software appropriate to the format of the drive. DiskWarrior if you had formatted it as a Mac drive or if you left it formatted as a PC disk, hooking it back up to your old PC and running a Windows disk recovery package. Just reformatting it as a Mac drive has pretty much eliminated any chance of file recovery unless you want to send it out to a data recovery service.
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Aug 15, 2013 12:20 PM in response to Mark Piaskiewicz1by PlotinusVeritas,I don't go to the extent of using DVDs and keeping backups off-site, but realistically I should.
Like Steve Wozniak, I also dont trust the "cloud", not referring to Apple, but to any "cloud", and certainly not for vital data Ive been working on for 20 years. There is no such thing as the "cloud" at any rate, its just anonymous server farms and 10s of 1000s of hard drives
A private www domain however is only $70 per year, and $12 per year to register, and you have total control over it. In light of that, It boggles my mind why anyone would trust anyone for "online backups", considering the cost is usually much higher than a private www site which can be bought and up and running in under 1 hour.
Yes, Saint still had other options before he formatted the HD, I cant stand to see someone lose important work, it just makes me cringe.
As for DVD storage, ....generally Id consider it only for vital data you "cannot ever" dare think of losing. Even I cannot backup a 16 Terabyte PDF collection onto DVD, ...not economical; but for vital data, absolutely yes, and a necessary alaternative to magnetic storage.
These are the Taiyo Yuden JVC disks rated for 100+ year archival storage, for technical reasons the DVD +R are more reliable than the -R pictured, as is the case with any brand of DVD, archival or consumer-level, +R is more reliable.
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by Mark Piaskiewicz1,Aug 16, 2013 9:38 PM in response to PlotinusVeritas
Mark Piaskiewicz1
Aug 16, 2013 9:38 PM
in response to PlotinusVeritas
Level 3 (578 points)
NotebooksPlotinusVeritas,
Any particular speed I should loook for? I've seen 8X and 16X.
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Aug 16, 2013 9:55 PM in response to Mark Piaskiewicz1by PlotinusVeritas,Stay away from the 16X, they're a good bit pricier which is a minus, also the speed can cause a write error, which is the VERY LAST thing you want on vital data as a lifesaver.
The "forever DVD blanks" as some call them should be as reliable as possible, meaning:
only get DVD+R, only get 8X burn speed.
These are the disks:
JVC/Taiyo Yuden 8x Silver Lacquer 4.7GB DVD+R
Why DVD +R vs. -R ?
DVD-R has inferior error correction, inferior `wobble' tracking, and the fact its data writing methods look like an un-needed halfway point between CD-R and DVD+R. The wobble tracking I shall explain first, then the error corrections method, then the specifics of ATIP/pre-pit/ADIP optimum power settings.
This additional information on a CD-R is called the ATIP (Absolute Time In Pregroove), which contains how long the track is, where it begins, what the maximum and minimum writing speeds are, what formula dye it uses, who actually made it, optimum power control settings, and error correction data. The ATIP is stored as a frequency modulation in the wobble itself.
However, since the wobble changes subtly to encode data, it is impossible to use with the small size of tracks DVD requires, as electric noise in the laser pickup and wobbles introduced by the electric motor spinning the disc, these could easily be read as frequency changes in the real track itself.
On DVD-R, they tried to solve the problem with something called `pre-pits' where spikes in the amplitude of the wobble appear due to pits fully out of phase with the rest of the track (ie, between two spirals of the track, where there is no data). This can be viewed as a simple improvement over CD-R as it makes it easier to track the wobble (since the wobble is constant except for the easy to detect and remove spikes).
Unfortunately, this method as one flaw: due to electric noise in the laser pickup, it would be very easy to miss the pre-pit (or read one that wasn't actually there) if the disc were damaged or spun at fast speeds. The time to read a pre-pit is 1T (roughly .0000000038th of a second), which even for a computer can be easy to miss. DVD-R traded hard to track frequency changes for hard to read wobble-encoded data.
On a DVD+R, however, they came up with a much better method. Instead of changing the frequency of the wobble, or causing amplitude spikes in the wobble, they use complete phase changes. Where CD-R's and DVD-R's methods make you choose between either easy wobble tracking or easy ATIP reading, DVD+R's method makes it very easy to track the wobble, and also very easy to encode data into the wobble. DVD+R's method is called ADIP (ADdress In Pre-groove), which uses a phase change method.
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by Mark Piaskiewicz1,Aug 17, 2013 8:36 PM in response to PlotinusVeritas
Mark Piaskiewicz1
Aug 17, 2013 8:36 PM
in response to PlotinusVeritas
Level 3 (578 points)
NotebooksI appreciate the detailed explanation regarding the differences between -R and +R. I've always been hazy on the different optical disk types and your explanation was very informative. Anyway, I've got a stack on order.
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Aug 22, 2013 11:56 AM in response to Weeblerockby backporchgal,I haven't read through all these posts to see all the suggestions but when I bought a new 1TB WD My Passport and couldn't get it to show up for love or money here's what finally worked for me:
Go to Finder > Preferences> General> Show these items on the desktop. Make sure "External disks" is checked. Also go to Finder> Preferences> Sidebar> Show these items in the sidebar. Again, check "External disks".
Good luck to all.
