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Mail Icon on Dock is missing unread mail count Badge.

1389 Views 3 Replies Latest reply: Aug 15, 2013 1:02 PM by BDAqua RSS
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Aug 14, 2013 1:10 PM

My Mail Icon on the Dock is missing unread mail count Badge.  This happend eyars ago and I cannot remember how I corrected the issue.  I have checked user and system preferences, rebuilt mailboxes, and toggled the show unread count in the mail preferences.  At one time I got the badge back but it didn't report the correct number of unread messages and after they were cleared it never came back.


I would appreciate it someone can help me jog my memory on this.



PowerBook G4 (17-inch 1.33 GHz), Mac OS X (10.5.8), 2 GB DDR SDRAM
  • BDAqua Level 10 Level 10 (114,825 points)



    Make a new Smart Mailbox that only includes Unread Mails, do they show in that Smartbox?


    Not certain, but this can fix myriad Mail problems...


    Safe Boot from the HD, (holding Shift key down at bootup),  it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.


    Move this Folder to the Desktop...




    Move this file to the Desktop...


    /Users/YourUserName/Library/Mail/Envelope Index




    If that doesn't do it and you can afford to redo all your Rules, try these & reboot...






    Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

  • BDAqua Level 10 Level 10 (114,825 points)

    Great work, thamks for the report!


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