HT203206: Fix unexpected quits or launch issues in iTunes for Windows
Learn about Fix unexpected quits or launch issues in iTunes for WindowsQ: A purchased album downloaded but on 2 songs of the 31 song album only 5 seconds downloaded. Of course they were my favorites ... A purchased album downloaded but on 2 songs of the 31 song album only 5 seconds downloaded. Of course they were my favorites. I can not download again to replace the album. any suggestions? more
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Helpful answers
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Aug 15, 2013 12:59 PM in response to Buck321by matt00,Hey Buck321,
I found the following resource that may provide more information:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
- Delete the purchased song that is exhibiting the problem from your iTunes library.
- Click on the Purchased link in the iTunes Store to view your previously purchased music.
- Download your previously purchased song from this list.
For additional information on downloading purchased content, see this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.