theOne
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Q: Pre-ordered albulm not in library

i pre-ordered an album when it came out not in my music library

iPhone 4, iOS 6.1.4

Posted on Aug 13, 2013 3:39 PM

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theOne

Q: Pre-ordered albulm not in library

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  • by mario49,

    mario49 mario49 Aug 15, 2013 1:19 PM in response to theOne
    Community Specialists
    Aug 15, 2013 1:19 PM in response to theOne

    Hello theOne,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    iTunes Store: About Pre-orders

    http://support.apple.com/kb/HT5714

     

    Downloading a pre-ordered item

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

    Best of luck,

    Mario

  • by Joyce92,

    Joyce92 Joyce92 Oct 7, 2013 11:59 PM in response to theOne
    Level 1 (0 points)
    Oct 7, 2013 11:59 PM in response to theOne

    I have preordered an album and it came out but can't download it. The links isn't working and he can't find albums that are waiting but I'd I look for the album I can't order it Again because he says that I brought it. But it not downloaded. Please somebody help me?