Skip navigation

I am having problems with closing and starting up the safari browser

149 Views 1 Reply Latest reply: Aug 16, 2013 7:45 PM by Carolyn Samit RSS
sid262626 Calculating status...
Currently Being Moderated
Aug 16, 2013 7:35 PM

Hi i have been having lots of trouble with safari. I have not been able to close it and even start it upp again. I have tried shuting down restarting but it wont let me do any of that because i am not able to close down safari. I am scared and need help fast.

MacBook Pro, need help immediately
  • Carolyn Samit Level 10 Level 10 (84,200 points)

    Tru force quitting Safari..

     

    Press  Command + Option + Esc on your keyboard then select Safari from the Force Quit window then click Force Quit.

     

    If you could quit Safari and have problems again, try troubleshooting extensions and third party plug-ins.

     

    From your Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that off if there are any installed. Quit and relaunch Safari to test. If that helped, turn extensions back on then uninstall one a time to test.

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.

     

    Message was edited by: CS

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.