TS1421: iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issuesLearn about iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
Currently Being ModeratedAug 13, 2013 7:56 AM (in response to black spot)
Hello black spot,
It sounds like you are concerned with what may happen to the iTunes media files on your computer if you reinstall iTunes. iTunes keeps the media files and the application files in different locations so that you can uninstall and reinstall iTunes without losing your content.
By default, the iTunes media files are stored in the following locations:
- Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
- Windows Vista: C:\Users\username\Music\iTunes\
- Windows 7: C:\Users\username\My Music\iTunes\
- Windows 8: C:\Users\username\My Music\iTunes\
You can find more information about locating your iTunes media files in the following article:
I am not sure what error message you are getting or what version of Windows you are using, but I found a few articles that might help with the situation you are experiencing::
Thank you for using Apple Support Communities.
Currently Being ModeratedAug 17, 2013 2:30 AM (in response to sheila_m.)
Thanks for your help Sheila M, I will be trying to sort it today. I will let you know what happens.
More Like This
- Retrieving data ...
- This solved my question - 10 points
- This helped me - 5 points