1 Reply Latest reply: Aug 17, 2013 5:38 AM by Ralph Landry1
msbleckley Level 1 Level 1 (0 points)

I have both the 4 and 5 iPhones, I am using the 4 just as an iPod now.  Both show that they are connected to the Internet but have no connectivity?  I have reset the Internet, I have reset the network connections and nothing?  They were both working just fine and then all of the sudden they just stopped.

 

I even have a blackberry for work and it connects to the Wi-Fi just fine?


iPhone 4, iOS 6.1.4
  • 1. Re: Wi-Fi Connection
    Ralph Landry1 Level 7 Level 7 (32,445 points)

    Try doing a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignore the red slider if that appears.

     

    If that does not solve the connectivity problem:

     

    Settings > Airplane Mode ON, Do Not Disturb ON

    Power down for 5-10 minutes

    Power up

    Settings > Airplane Mode OFF, Do Not Disturb OFF

     

    See if that helps, if not you may need to backup the content and restore to factory settings and then restore from the backup you made.