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Q: Apple update for Epson printers (16 Aug 13) has produced "rastertoescpII quit unexpectedly" message (and printer won't work)

After downloading an update for 10.7 Lion, my printer won't work . . . and produces this message:

 

"rastertoescpII quit unexpectedly.  This report will be sent to Apple automatically . . .

 

"Process:         rastertoescpII [318]

Path:            /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII

Identifier:      rastertoescpII

Version:         9.14 (9.14)

Code Type:       X86-64 (Native)

Parent Process:  cupsd [217]

User ID:         26  . . . "

Posted on Aug 17, 2013 8:02 AM

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Q: Apple update for Epson printers (16 Aug 13) has produced "rastertoescpII quit unexpectedly" message (and printer won't work)

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  • by PAHU,Solvedanswer

    PAHU PAHU Aug 17, 2013 6:42 PM in response to Bike Rider
    Level 6 (16,610 points)
    Aug 17, 2013 6:42 PM in response to Bike Rider

    Open System Preferences > Sharing and check that you have a Computer Name set. If you don't, then according to other posts, this is causing the rastertoescpll error message. So enter any name here and then try printing again.

  • by joyfulheartdc,

    joyfulheartdc joyfulheartdc Aug 18, 2013 7:07 PM in response to PAHU
    Level 1 (10 points)
    Aug 18, 2013 7:07 PM in response to PAHU

    This also solved the same problem for me after hours of frustration.  Thank you very much!  You are wonderful.

  • by macc846,

    macc846 macc846 Aug 20, 2013 10:15 PM in response to Bike Rider
    Level 1 (0 points)
    Aug 20, 2013 10:15 PM in response to Bike Rider

    Thanks putting a computer name in the system preferences>sharing also fixed the filter failure to print rastertoescpII encountered with my epson artisan 810.

  • by siskisyoudog,

    siskisyoudog siskisyoudog Aug 23, 2013 11:05 AM in response to Bike Rider
    Level 1 (0 points)
    Aug 23, 2013 11:05 AM in response to Bike Rider

    Thank you PAHU!!

     

    Epson XP-400

     

    Error /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS /rastertoescpII

     

    Same problem sovled with a simple fix!

     

    Open System Preferences > Sharing and check that you have a Computer Name set. If you don't, then according to other posts, this is causing the rastertoescpll error message. So enter any name here and then try printing again.

  • by trumpeter56,

    trumpeter56 trumpeter56 Aug 24, 2013 2:52 PM in response to Bike Rider
    Level 1 (0 points)
    Aug 24, 2013 2:52 PM in response to Bike Rider

    I have been looking for the answer to this for a few days. This worked wonderfully. Thank you so much. I just learned where to find answers to my questions. Still new to Mac's. Thanks again.

  • by siskisyoudog,

    siskisyoudog siskisyoudog Aug 24, 2013 3:04 PM in response to trumpeter56
    Level 1 (0 points)
    Aug 24, 2013 3:04 PM in response to trumpeter56

    Glad it helped, I spent days looking for the answer, so I thought it made sense to post it in as many places as I could!  Thank PAHU for posting it originally.

  • by trumpeter56,

    trumpeter56 trumpeter56 Aug 25, 2013 9:06 AM in response to PAHU
    Level 1 (0 points)
    Aug 25, 2013 9:06 AM in response to PAHU

    Thanks for posting an answer to this problem. Spent some time trying to find info but the community came to my rescue. First time I visited here. Now I know where to go for help.

  • by morganfreeman8,

    morganfreeman8 morganfreeman8 Sep 3, 2013 10:35 AM in response to trumpeter56
    Level 1 (0 points)
    Sep 3, 2013 10:35 AM in response to trumpeter56

    YES!!!!!! Thank you for the help!

  • by bettyfromst. george,

    bettyfromst. george bettyfromst. george Sep 8, 2013 10:45 AM in response to PAHU
    Level 1 (0 points)
    Sep 8, 2013 10:45 AM in response to PAHU

    Hello,

     

    I don't think I will be able to give you any points since I am not the OP, but thank you so much for your answer.

     

    I had a problem accessing the iTunes Store and APP Store last night although I had wi-fi access.  AppleCare had me delete the "system configuration" folder in Preferences and everthing worked fine afterwards.

     

    But, this morning my printer would not print.  It's Sunday and I can't get through to Epson, so I started a search at this forum and found your response.  Sure enough, even though I did not do a software update, the trashing of the System Configuration folder removed the computer name that always shows in Sharing.

     

    I typed it back in and now I am able to print.  Again, thank you.

     

    B.

  • by soupycass,

    soupycass soupycass Sep 13, 2013 8:51 AM in response to Bike Rider
    Level 1 (0 points)
    Sep 13, 2013 8:51 AM in response to Bike Rider

    Like everyone else said.....THANK YOU for your post!  Am not new to mac's, but am technically challenged when it comes to fixing computer problems.  Copied my rastertoescpll link into my browser asking, what does this mean, and it brought me to the Apple Support communities.  No computer name in the Sharing folder was the problem!  Would have cost me $19 to call Apple support and have them tell me the same thing! 

     

    Thanks for taking your time to help out others.