TS2446: Apple ID: 'This Apple ID has been disabled for security reasons' alert appearsLearn about Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
Currently Being ModeratedAug 17, 2013 2:26 PM (in response to christinatufford)
If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.
Currently Being ModeratedAug 17, 2013 4:59 PM (in response to christinatufford)
pvonk is close.
After account management, select lost or forgotten Apple ID password. This can only be resolved through a phone call, not email.
Currently Being ModeratedAug 17, 2013 7:37 PM (in response to pvonk)
That information about suspension is outdated by one year, just give them call - they ll help you, if they can.