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battery "not charging", help!

13950 Views 21 Replies Latest reply: Dec 26, 2013 11:13 AM by hedley4722 RSS
  • RMSturdy Calculating status...
    Currently Being Moderated
    Jan 22, 2013 1:10 PM (in response to adamincalgary)

    My problem is a little different. Got a new battery to replace the old and I've had it plugged in for over an hour and no change in the amount of charge. I've reset the SMC and did what admincalgary suggested, however, the indicator light never turned green after I plugged it in. It stayed amber. Here's my battery diagnostics:

     

    Battery Information:

      Model Information:

      Manufacturer:    DP

      Device name:    ASMB013

      Pack Lot Code:    0000

      PCB Lot Code:    0000

      Firmware Version:    0102

      Hardware Revision:    0300

      Cell Revision:    0100

      Charge Information:

      Charge remaining (mAh):    0

      Fully charged:    No

      Charging:    Yes

      Full charge capacity (mAh):    4861

      Health Information:

      Cycle count:    6

      Condition:    Normal

      Battery Installed:    Yes

      Amperage (mA):    85

      Voltage (mV):    9566

     

    System Power Settings:

      AC Power:

      System Sleep Timer (Minutes):    0

      Disk Sleep Timer (Minutes):    0

      Display Sleep Timer (Minutes):    30

      Automatic Restart On Power Loss:    No

      Wake On AC Change:    No

      Wake On Clamshell Open:    Yes

      Wake On LAN:    No

      Current Power Source:    Yes

      Display Sleep Uses Dim:    Yes

      Battery Power:

      System Sleep Timer (Minutes):    10

      Disk Sleep Timer (Minutes):    10

      Display Sleep Timer (Minutes):    5

      Wake On AC Change:    No

      Wake On Clamshell Open:    Yes

      Display Sleep Uses Dim:    Yes

      Reduce Brightness:    Yes

     

    Hardware Configuration:

      UPS Installed:    No

     

    AC Charger Information:

      Connected:    Yes

      ID:    0x0100

      Wattage (W):    85

      Revision:    0x0000

      Family:    0x00ba

      Serial Number:    0x00a0caf9

      Charging:    Yes

     

    See how it says it's charging? Weird! HELP!

  • kareyk Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 25, 2013 6:07 PM (in response to frederic1943)

    Hi. I have a similar problem. I purchased a new battery for my black macbook and it charged fine. I left for a couple of months, leaving the computer plugged in, and when I got back, it shows that the battery is not charging.

     

    Here is the battery info:

     

    Battery Information:

     

      Model Information:

      Manufacturer:          SMP

      Device Name:          ASMB016

      Pack Lot Code:          0

      PCB Lot Code:          0

      Firmware Version:          a41b

      Hardware Revision:          0

      Cell Revision:          0

      Charge Information:

      Charge Remaining (mAh):          0

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          4827

      Health Information:

      Cycle Count:          23

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          7001

  • Gabriela21 Calculating status...
    Currently Being Moderated
    Apr 28, 2013 11:08 AM (in response to frederic1943)

    I don't understand what is happening because my MacBook Air charger stopped working and the light on it does not show.. I have already tried cleaning the port but nothing seems to help..
    This is my information about battery, I will be very glad if someone gives me the solution or is it a lost case and I shall buy a new charger?

    Battery Information:

     

      Model Information:

      Serial Number:          D8614330F2CDKRNAS

      Manufacturer:          SMP

      Device Name:          bq20z451

      Pack Lot Code:          0

      PCB Lot Code:          0

      Firmware Version:          406

      Hardware Revision:          000a

      Cell Revision:          162

      Charge Information:

      Charge Remaining (mAh):          4540

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          6511

      Health Information:

      Cycle Count:          65

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          -1244

      Voltage (mV):          7741

     

    System Power Settings:

     

      AC Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          10

      Wake on AC Change:          No

      Wake on Clamshell Open:          Yes

      Wake on LAN:          Yes

      Display Sleep Uses Dim:          Yes

      PrioritizeNetworkReachabilityOverSleep:          0

      RestartAfterKernelPanic:          157680000

      Standby Delay:          4200

      Standby Enabled:          1

      Battery Power:

      System Sleep Timer (Minutes):          10

      Disk Sleep Timer (Minutes):          10

      Display Sleep Timer (Minutes):          8

      Wake on AC Change:          No

      Wake on Clamshell Open:          Yes

      Current Power Source:          Yes

      Display Sleep Uses Dim:          Yes

      Reduce Brightness:          Yes

      RestartAfterKernelPanic:          157680000

      Standby Delay:          4200

      Standby Enabled:          1

     

    Hardware Configuration:

     

      UPS Installed:          No

     

    AC Charger Information:

     

      Connected:          No

      Charging:          No

  • MacBPro13 Calculating status...
    Currently Being Moderated
    Aug 18, 2013 6:22 AM (in response to adamincalgary)

    Does this work with MBP that is purchased in late 2010? where the battery should be removed by an Apple support guy?!!

  • celizal2 Calculating status...
    Currently Being Moderated
    Dec 22, 2013 12:30 AM (in response to adamincalgary)

    Hi adamincalgary. how long should step 10 take? i've tried it multiple times, but still not turning orange.

     

    thanks,

     

    celizal2

  • adamincalgary Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 22, 2013 7:06 PM (in response to celizal2)

    Only a few seconds, when it first turns on, make sure the battery is out. it's completely off, and then turn it on, it should turn orange right away then green.

  • hedley4722 Calculating status...
    Currently Being Moderated
    Dec 26, 2013 11:13 AM (in response to ejaep)

    My Macbook Pro 2011 Battery won't charge.

     

    Battery Information:

     

     

      Model Information:

      Serial Number:          W01234XYXD3LA

      Manufacturer:          SMP

      Device Name:          bq20z451

      Pack Lot Code:          0000

      PCB Lot Code:          0000

      Firmware Version:          0201

      Hardware Revision:          000a

      Cell Revision:          0165

      Charge Information:

      Charge Remaining (mAh):          2191

      Fully Charged:          No

      Charging:          No

      Full Charge Capacity (mAh):          5386

      Health Information:

      Cycle Count:          47

      Condition:          Normal

      Battery Installed:          Yes

      Amperage (mA):          0

      Voltage (mV):          11378

     

     

    System Power Settings:

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