1 Reply Latest reply: Aug 18, 2013 7:19 AM by Allan Sampson
ThomBFR Level 1 Level 1 (0 points)

Hi everyone. I've broke my Iphone screen's glass in June, i've made a request for changing the glass therefore Apple has sent me a replacement Iphone, but after less than two months of use, the battery level in simple use (only the messages & the music apps are opened) fall from 100% to 67% in one hour. Consequently, i think there is a problem on the Iphone. What do you think guys ? :S

iPhone 5, iOS 6.1.4
  • 1. Re: Iphone 5 Battery
    Allan Sampson Level 10 Level 10 (123,340 points)

    The number of apps that run in the background are very few and far between.


    When you say only the Messages and Music apps are open, does this mean you are listening to music with the iPhone's iPod while exchanging iMessages meaning both apps are running?


    Unless an app is running in the background, removing an app from the recently used apps bar or dock that is not running in the background removes the app from the recently used apps bar or dock only.


    What is your cellular reception at the time?


    Is the iPhone connected to an available wi-fi network at the time?


    Is Bluetooth enabled when not being used?


    What is the screen brightness?


    Are any email accounts being checked for new email automatically in the background with the iPhone's Mail app or are you accessing an email account that supports Push access for received email?