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All replies
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Helpful answers
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Aug 19, 2013 9:16 PM in response to jbmedina19by BDAqua,Hello & welcome aboard!
Is the Ethernet connected to a Modm or a Router?
What exactly happens when you try a bowser?
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Aug 20, 2013 11:54 AM in response to jbmedina19by rccharles,The ethernet cable plugs into an oversize phone jack on the g4. Look until you find it. Start up browser.
Robert
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Aug 20, 2013 11:59 AM in response to BDAquaby jbmedina19,Hi , it is a modem. It says "you are not connected to the internet" then there is a diagnosis button and it cannot fix it self.
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Aug 20, 2013 1:50 PM in response to jbmedina19by rccharles,Hi, this article may help.
http://support.apple.com/kb/TS1317
jbmedina19 wrote:
Hi , it is a modem. It says "you are not connected to the internet" then there is a diagnosis button and it cannot fix it self.
You need to expand on what you write. Give more details. Give the steps you have tried.
"you are not connected to the internet"
The quotes implies that this is a message you have seen. I assume that the it means you saw this message on the modem. Does the modem have a display? I doubt it. Is this some type of light on the modem?
What is the make & model of the modem? Who is your isp?
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Aug 20, 2013 3:05 PM in response to jbmedina19by BDAqua,The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
Then... Try putting these numbers in Network>TCP/IP>DNS Servers, for the Interface you connect with...
208.67.222.222
208.67.220.220
Then Apply.