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I downloaded an itunes update and lost my audiobook collection

658 Views 2 Replies Latest reply: Aug 22, 2013 10:10 AM by gregoryburge RSS
gregoryburge Level 1 Level 1 (0 points)
Currently Being Moderated
Aug 20, 2013 8:14 AM

I updated iTunes yesterday and lost my audiobook collection. There are no audiobooks listed in iTunes for me to sync. If I attempt to sync it says that I'll lose the audiobooks on my iphone and ipad.

iPhone 4S, iOS 6.1.3
  • jason269 Community Specialists Community Specialists (2,270 points)

    Hi, gregoryburge.

     

    If you are receiving and alert that media will be erased when syncing the device, this usually means that media on your iPhone was synced with another computer.  If this is not the case, the computer in question had some hardware changes and iTunes recognizes it as a different computer. 

     

    Using iPhone, iPad, or iPod with multiple computers

    http://support.apple.com/kb/HT1202

     

    If the Audio Books on the device were purchases via the iTunes Store, you can transfer the media from your iPhone to the computer via the steps below. 

     

    iTunes Store: Transferring purchases from your iOS device or iPod to a computer

    http://support.apple.com/kb/HT1848

     

    Only iTunes purchased content will transfer from the iPhone to the computer. 

     

    Hope that helps,

     

    Jason H. 

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