Thor1794
Level 1 (0 points)

Q: Error -3902  Problem connecting to the network

Hello,

 

I see that I am not alone in this issue however I thought I'd add my experience.  I just bought an Apple TV and was hooking it up today.  It detected my wireless network and all of my other apple devices are using the wireless.  I rebooted the apple tv and the router.  I checked my network settings and I am unsing WPA - personal.

 

Needless to say I am somewhat annoyed that this is not working.  I suspect Apple "updated" something in the past few days (as I see this seems to be a reletively new issue) and they fooked something.  Please fix asap.

 

Regards

Posted on Aug 18, 2013 2:31 PM

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Thor1794

Q: Error -3902  Problem connecting to the network

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  • by mario49,

    mario49 mario49 Aug 20, 2013 11:29 AM in response to Thor1794
    Community Specialists
    Aug 20, 2013 11:29 AM in response to Thor1794

    Hello Thor1794,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    Apple TV: Troubleshooting wireless connections

    http://support.apple.com/kb/HT1595

     

    If the issue continues after restarting, reset your router or base station and Apple TV to factory settings

    1. Reset your base station or router. Use the documentation provided by the manufacturer to reset to factory settings.
    2. To reset your Apple TV perform a factory restore.

     

     

    Best of luck,

    Mario