HT201836: How to restart your Apple TV

Learn about How to restart your Apple TV
Rvac763
Level 1 (0 points)

Q: My Apple TV will not restart via remote and is still unresponsive

what else can be done to correct this issue?

Apple TV

Posted on Aug 20, 2013 3:10 PM

Close
Rvac763

Q: My Apple TV will not restart via remote and is still unresponsive

  • All replies
  • Helpful answers

  • by Alley_Cat,

    Alley_Cat Alley_Cat Aug 21, 2013 4:28 AM in response to Rvac763
    Level 6 (19,583 points)
    Aug 21, 2013 4:28 AM in response to Rvac763

    Turn the power off and see what happens when you power it up again.

     

    If it works, fine.

     

    If not it may have failed/be faulty or require reinstallation of system software:

     

    As a last resort try to restore the AppleTV software to current version software using instructions here:

     

    http://support.apple.com/kb/HT4367

     

    Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.