7 Replies Latest reply: Aug 21, 2013 5:30 AM by mooblie
broowin Level 1 Level 1 (0 points)

My internet connection is working fine but if I try to open acces to BThub4 it will say 'not connected'

 

I am also having trouble with Twonky accesing the data on a mybooklive NAS drive


Mac mini, OS X Mountain Lion (10.8.4), Internet connection is working fine
  • 1. Re: Why wont finder open bthub4
    Joe Bailey Level 6 Level 6 (12,095 points)

    Have your looked here?

  • 2. Re: Why wont finder open bthub4
    broowin Level 1 Level 1 (0 points)

    Thanks but this did not help

     

    I am not sure I explained the problem very well. I do have good internet acces via BThub4 but I simply cant get it to open in 'finder" sometimes it is shown under 'Shared' when I click on that it says not connected yet clearly i am?? At the moment I is not even showing in 'finder' so that seems to be a bit random but I still am able to use the net??

  • 3. Re: Why wont finder open bthub4
    lllaass Level 10 Level 10 (142,015 points)

    What are you expecting to "find" in the BThub4?

  • 4. Re: Why wont finder open bthub4
    broowin Level 1 Level 1 (0 points)

    Primarily the control to switch of the hub at night

  • 5. Re: Why wont finder open bthub4
    Michael Wasley Level 5 Level 5 (6,810 points)

    I have the HH 3, not the 4 but assume you are talking about opening the Hub Manager. As I recall this will not let you switch off, but disconnect. You switch off by powering down the hub.

     

    But doing this is not a good idea as it will tend to reduce your broadband speed.

     

    Is BT your ISP?  Any questions would be better answered here in the BT forum I suspect.

  • 6. Re: Why wont finder open bthub4
    broowin Level 1 Level 1 (0 points)

    Thanks I have checked the forum It appears that Hub4 does not have the facility to switch off overnight which is available on Hub3?! I assumed it would ...silly me.

     

    Not sure what you mean by that it 'would tend to reduce speed?'

  • 7. Re: Why wont finder open bthub4
    mooblie Level 4 Level 4 (1,925 points)

    Continually switching your hub (any hub) on and off every 24 hours is seen as a line fault by the router and the telephone exchange at the other end.  So, they will together keep your line speed low to compensate. 

     

    If you leave your router on all the time (as recommended) your speed will gradually climb to the fastest your particular line can handle.  It takes (they say) about ten days for the maximum to be reached. 

     

    Anyway, just leave it on.