Q: optical drive doesn't work after installing itunes 11.0.5.5
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Aug 21, 2013 7:08 AMby ariel s,Hi post54,
Here is an article of troubleshooting steps that may help:
http://support.apple.com/kb/TS2308
Take care,
- Ari
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Aug 22, 2013 5:19 PMby post54,I read this article:
http://www.gearsoftware.com/wiki/index.php/CD/DVD_drives_disappear_after_install ing_iTunes
I did not have any AFS drivers.
This is what I did and my optical drive is now working:
1. Backed up iTunes
2. Unistalled iTunes
3. Tried to install iTunes 10.7 for Windows 64
http://support.apple.com/downloads/#itunes
4. When iTunes tried to launch I received the message "iTunes Library.itl cannot be read because it was created by a newer version of iTunes"
5. My computer would not recongize the optical drive at all now
6. I re-installed iTunes 11.0.5 for Windows 64
http://support.apple.com/downloads/#itunes
7. All my iTunes data is there and my optical drive works now
Note: I should clarify that before uninstalling iTunes 11.0.5 my optical drive worked sometimes. It would play maybe one song, both in iTunes and Windows Media Player and then stop working. The drive would also pop open on its own whether there was a disc in there or not. Also sometimes I had to manually open the drive with a paper clip.
