Q: Bluetooth disappeared!!
Desperate for help please!!
I was listening to music two hours ago and it was playing on an external speaker system via Bluetooth from my MacBook Pro.
I shut my MacBook Pro down and then opened it a few minutes ago and Bluetooth is now showing as "not available".
When checking on About This Mac/More Info.../System Report.../Hardware/Blutooth it states NO INFORMATION AVAILABLE!
I am running Mac OS X Lion 10.7.5.
Any help would be greately appreciated.. I have shut down and restarted twice but still nothing.
Many thanks in advance for assistance with this... am lost without music!
MacBook Pro, Mac OS X (10.7.5)
Posted on Aug 21, 2013 8:49 AM
Welcome to Apple Support Communities
Your MacBook Pro doesn't detect the Bluetooth card, which probably indicates that chip is damaged, but first reset the SMC > http://support.apple.com/kb/HT3964 Do the same with the PRAM > http://support.apple.com/kb/HT1379
If it doesn't work, take your MacBook Pro to an Apple Store or reseller to get the Bluetooth chip replaced
Posted on Aug 21, 2013 8:50 AM