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Ipod Classic viewing a red x not connecting to itunes

534 Views 1 Reply Latest reply: Aug 21, 2013 8:51 AM by norm123 RSS
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Aug 19, 2013 12:13 PM

My ipod one day started showing a red "x" with a circle around telling me to go to apple.com/support/ipod.  I did this and cant find anything pertaining to my particular situation. Hooked up to the computer it still wont do anything. Lights up when you connect it but then it blacks back out. I dont know what to do

iPod classic, Mac OS X (10.7.5)

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