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Helpful answers
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Aug 21, 2013 1:09 PM in response to DecFby ariel s,Hi DecF,
These ideas might be worth trying:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
If that does not help, this FAQ has other ideas and information on service options:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Cheers!
- Ari