7 Replies Latest reply: Jan 10, 2014 6:37 AM by CocoQ
cmarker Level 1 Level 1 (0 points)

There is a disk stuck in the drive.  Is there a way to get it out?

  • 1. Re: disc stuck in drive
    Kappy Level 10 Level 10 (226,775 points)

    Five ways to eject a stuck CD or DVD from the optical drive

     

    Ejecting the stuck disc can usually be done in one of the following ways:

     

      1. Restart the computer and after the chime press and hold down the

          left mouse button until the disc ejects.

     

      2. Press the Eject button on your keyboard.

     

      3. Click on the Eject button in the menubar.

     

      4. Press COMMAND-E.

     

      5. If none of the above work try this: Open the Terminal application in

          your Utilities folder. At the prompt enter or paste the following:

     

            /usr/bin/drutil eject

     

    If this fails then try this:

     

    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

  • 2. Re: disc stuck in drive
    iheartapple1970 Level 3 Level 3 (670 points)

    try restarting holding down the eject key on the keyboard it should pop out if it's physically stuck in the drive i would take to apple store or service provider to have it removed safely.

  • 3. Re: disc stuck in drive
    frederic1943 Level 6 Level 6 (9,980 points)

    Does the CD/DVD start to come out and then gets sucked back in and reappears on the desktop? I had that happen with a MacBook. It turned out that the metal case behind the plastic cover above the slot was slightly bent down. When the CD tried to eject it would hit the metal and get pulled back in. Putting a flat blade screwdriver in the slot and gently twisting it to move the metal case up allowed it to eject. Don't put it in too far you only want to bend the case not the drive.
    The case can get bent down by picking it up with your thumb pressing down on the case above the slot.

  • 4. Re: disc stuck in drive
    frevv Level 1 Level 1 (0 points)

    This trick works for me. It took a few tries (around 5-10 times) but the disc finally comes out. Good luck.

    http://youtu.be/n7NYW9Dr448

  • 5. Re: disc stuck in drive
    ALalami1990 Level 1 Level 1 (5 points)

    Theres a simple Utility I created to remove discs that are stuck inside a SuperDrive. Try taking a look:

     

    https://www.macupdate.com/app/mac/49129/forceject-too

     

    It sits in the menu bar. If you're still having issues, then it could be a hardware fault. Anyway, I hope this works.

  • 6. Re: disc stuck in drive
    Kappy Level 10 Level 10 (226,775 points)

    You should include a disclaimer that you do not receive any monetary benefit by recommending your own software. This is a requirement of the Terms of Use for the forums.

  • 7. Re: disc stuck in drive
    CocoQ Level 1 Level 1 (0 points)

    Easy peasy, this one. Works like a charm- thanks a zillion.