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lose internet access

538 Views 8 Replies Latest reply: Aug 23, 2013 11:01 AM by BDAqua RSS
entertain Calculating status...
Currently Being Moderated
Aug 17, 2013 3:36 PM

We have a G5 running 10.5.8.

It recently began losing Internet access. After login, we can access the Internet for varying lengths of time, then suddenly can't. The only fix is to log out, then log in again. PITA!

 

It is not Safari, as I've tried other browsers. Dashboard widgets lose connection at the same time. Any ideas??

Mac Pro, Mac OS X (10.5.8)
  • Klaus1 Level 8 Level 8 (43,365 points)
    Currently Being Moderated
    Aug 17, 2013 3:47 PM (in response to entertain)

    Have you tried resetting the router?

  • BDAqua Level 10 Level 10 (114,715 points)
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    Aug 17, 2013 3:57 PM (in response to entertain)

    If Klaus1's advice doesn't help...

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5, 10.6, 10.7 & 10.8…

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

     

    10.5.x/10.6.x/10.7.x/10.8.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

     

    208.67.222.222

    208.67.220.220

     

    (There may be better or faster DNS numbers in your area, but these should be a good test).

    Click OK.

  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Aug 19, 2013 10:58 AM (in response to entertain)

    Have you tried making a New Location yet?

  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Aug 23, 2013 11:01 AM (in response to entertain)

    Hmmm, check System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the Proxies tab, what is set there?

     

    Also, are you running in a Managed, or Admin account? Parental Controls enabled?

     

    In Sys Prefs>Security>Firewall, what is allowed there to connect?

     

    Are you running any Anti Virus or web safety software?

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