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HT4743: Apple TV (2nd and 3rd generation): Purchasing and viewing TV shows

Learn about Apple TV (2nd and 3rd generation): Purchasing and viewing TV shows

HT4743 Season pass ripoff

291 Views 2 Replies Latest reply: Aug 24, 2013 1:38 AM by Alley_Cat RSS
Lightspeed23 Calculating status...
Currently Being Moderated
Aug 23, 2013 4:00 PM

Where is my refund when i pay full price for a Season Pass and the show only releases 7 episodes?

What should have been $14 purchased individuaslly ended up being $35 in advance.

  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Aug 24, 2013 1:27 AM (in response to Lightspeed23)

    Well, first of all, what was the TV show/season you got, and from what country?

  • Alley_Cat Level 6 Level 6 (16,630 points)
    Currently Being Moderated
    Aug 24, 2013 1:38 AM (in response to Lightspeed23)

    Lightspeed23 wrote:

     

    Where is my refund when i pay full price for a Season Pass and the show only releases 7 episodes?

    What should have been $14 purchased individuaslly ended up being $35 in advance.

    Your best bet would be to contact iTunes support.

     

    Personally I would raise the problem with iTunes Store Support via:

     

     

    https://expresslane.apple.com

     

     

    You can also Report a Problem via the link in your Purchase Invoice e-mail or from your iTunes account Purhcase History by logging into your Account Settings in iTunes on a computer.

     

    Let us know how you het on.

     

    I have seen several kids shows in UK where there are maybe 10 episodes in the US store but 6 months after someone buying a season pass only 2-3 episodes available in UK.

     

    Presumably some ridiculous licensing issue from the media providers but not acceptable.

     

    AC

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