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iPhone 5 bad call voice quality

273682 Views 925 Replies Latest reply: Mar 25, 2014 12:14 PM by Hgmichaels RSS Branched to a new discussion.
  • paulfrommckinney Calculating status...
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    Jul 19, 2013 5:23 AM (in response to Boon@)

    That's great news but too late for us.  We solved the problem by going back to AT&T and getting Galaxy S4's.

     

    Every person I talked to with an iPhone5 on Verizon had the same complaint and yet no information from Apple or Verizon either online or in the stores.

     

    I expect sandbagging, stalling and misdirection from a telco but not Apple.

  • dennersten Level 1 Level 1 (0 points)
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    Jul 20, 2013 3:52 AM (in response to Boon@)

    I can confirm that IOS7 really solves the problem. After a year of agonising problems and one swap of telephone it's finally solved for me!!

  • aalter123 Calculating status...
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    Jul 20, 2013 4:04 AM (in response to dennersten)

    Correct!

    iOS 7 (beta 2 and 3) solved THE problem!!

  • strybie Level 1 Level 1 (0 points)
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    Jul 22, 2013 2:05 AM (in response to joos8123)

    installed Ios7 beta 3 and up to this moment did't have the robotic voice anymore ... so I hope it is fixed; I also like the other changes in Ios7. Battery still dropping much to fast, so hope this will be improved in the next updates

  • Carl Ring Calculating status...
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    Jul 22, 2013 2:40 AM (in response to joos8123)

    After getting 3 Iphone 5 I finally had it with the robotic voice and got a Samsung S4 Active from my telephone company. It is zillions of lightyears ahead of the 5 in most portions, so I am quite content. I also read that IOS 7 may have resolved the problem, but....

    I wish all users of Iphone 5 good luck with the product and I am far GONE! Set sails and and skimmed over the horizon. Ay to all!

  • pianoguy Calculating status...
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    Jul 22, 2013 7:49 PM (in response to joos8123)

    iPhone 5: A quick bit of research showed the problem was caused by the case I have which, when opened fully and bent back on itself, partially covers and then interferes with the noise-cancelling microphone on the back of the phone. When not held in a fully open position, the voice quality was as it should be.

     

    Specifically, the case is a South Twelve BookBook case. See an excellent and informative video at the following link.

     

    http://www.youtube.com/watch?v=stltzFlt78c

  • Jetta48 Calculating status...
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    Aug 13, 2013 8:38 AM (in response to strybie)

    Where did you get the IOS 7 Beta software as the latest software I can get on the phone is IOS 6.1.4.  I had no issues witht he 4S, but at home it's simply not good where everyone else's phone is ok.  I've had 2  phones (5's) in a month.  Replaced the sim card with Verizon and been on the line with them for about an hour of them trying to reset some things.  I may have to go back to a 4S or another brand if I can't get this to work the way it should.  I have a Element 5 case which is aluminum case around the phone with  holes on the sides and ample clearance for the other ports so that shouldn't be an issue.  I'm not happy at all with this phone.

     

    Regards,

  • aziz_qau_dava Level 1 Level 1 (0 points)
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    Aug 13, 2013 6:08 PM (in response to Jetta48)

    Go to UDID ZONE website and register for downloading iOS 7 beta by paying US $ 10. Remaining instructions could be seen there which will provide you downloading and installing instructions.

    Get iOS 7 beta and enjoy but take backup of your iPhone through iTunes.

    Regards

    AZIZ

  • Charles Park Seward Level 1 Level 1 (55 points)
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    Aug 13, 2013 6:27 PM (in response to aziz_qau_dava)

    You know this is not an Apple site and it is illegal to download and use this Beta software unless you are a registered developer with Apple.

     

    "Policy on selling/offering UDID developer registration slots

    location: imore.com - date: June 27, 2011

    Selling of or the offering of UDID developer registration slots is strictly prohibited here in the TiPb forums. Doing so will result in immediate banning of your forum account. No questions asked."

  • aziz_qau_dava Level 1 Level 1 (0 points)
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    Aug 13, 2013 7:58 PM (in response to Charles Park Seward)

    Ok. But do you know, why people are looking for alternate solutions since apple is not providing support to their customers. Apple customers are suffering with bad sound quality since launch of iphone 5. Resultantly, they are shifting from apple to Samsung for smart phones.

    We (customers) have requested many times to apple to provide quick fix to robotic sound quality but no response has been received from them and people have also replaced so many iPhones 5 but the issue was not resolved yet.

     

    Kindly advise and recommend Apple to listen the voices of customers so that customers could not adopt illegal ways for resolution of the issues.

     

    I look forward your kind support and guidance in the matter. I hope you understood my issue.

    Regards

    Aziz

  • Charles Park Seward Level 1 Level 1 (55 points)
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    Aug 13, 2013 8:07 PM (in response to aziz_qau_dava)

    My iPhone 5 works fine. So do millions of others.

     

    Don't break the law and then try to find an excuse.

  • aziz_qau_dava Level 1 Level 1 (0 points)
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    Aug 13, 2013 8:21 PM (in response to Charles Park Seward)

    Charles. Thanks for your advice and we will wait for the next iOS by Apple and till that time I will use another smart phone like Samsung and/or HTC.

     

    Once again. Many many thanks for your valuable comments.

    With profound regards.

  • Charles Park Seward Level 1 Level 1 (55 points)
    Currently Being Moderated
    Aug 13, 2013 9:15 PM (in response to aziz_qau_dava)

    Version 7 will be out before the end of September.

  • jtkeep Calculating status...
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    Aug 19, 2013 11:08 AM (in response to Charles Park Seward)

    I have a iphone 5 with problems i have returned it 2 times now.

     

    There are 2 faults with my iphone5, one is the robot sound the other fault

    is bad antenna, i am useing my old iphone 3gs i get on same road to work 4 5 stripes on the signal meter

    on the iphone 5 only 1 2 stripes on the signal meter.

     

    So there are many problems that apple are not admitting, also the robot sound is a hardware fault on bad batches of iphones5, and not a software problem.

     

    I am a sound engineer working with digital sound over ip and codecs the iphone5 suffers from very bad jitter when the bandwidth is not good.

  • Britt-Inger60 Calculating status...
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    Aug 24, 2013 1:21 AM (in response to jtkeep)

    I am on my 4'de Iphone5, all with the same fault, I hear voices robotot. Talked with Apple support yesterday and they say it is Telia's mast that is malfunctioning. But it is strange that it is only Iphone5 who has the problem. I talked later with Telia and they say that it's Apple's fault. Thus a hardware Iphone5. My case is now in the Apple Telia sent the case to. I hope Ios7 can remove the problem. The 10/9 will they announce that Ios7 is underway and it is released shortly afterwards.

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