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nano fitness workout constantly being interupted

959 Views 7 Replies Latest reply: Aug 25, 2013 10:07 AM by jollyrancher2 RSS
petergales Calculating status...
Currently Being Moderated
Jul 13, 2012 4:11 PM

Hi,

Whenever I use the nano's fitness program it stops every 90 seconds or so and the voice says "Workout interupted" (not sure if that's the exact phrasing).

 

Anyway this is highly irritating as I keep having to hit resume.

 

Can anyone tell me how to solve this highly irritating problem?

iPod nano, Recently purchased this nano
  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Jul 14, 2012 4:38 AM (in response to petergales)

    Maybe you are pressing or touching a control for pausing workout inadvertently.  As a test, see if this ever happens when you are holding the nano in your hand, and definitely not touching the screen or pressing any botton.

     

    This article has information about controlling iPod nano during workouts

     

    http://support.apple.com/kb/HT4957

  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Jul 14, 2012 10:47 AM (in response to petergales)

    Since this problem occurred, have you Reset the iPod?

     

    http://support.apple.com/kb/HT1320

     

    If that does not help.  You can also try doing a Restore, in iTunes from the iPod's Summary tab.  This will erase the iPod, reinstall the latest software, and set it to default settings.

    the nano is at rest on a table and plugged in to a bose stereo system

    In that case, does this problem ever happen when it is connected to regular headphones (not connected to the Bose system).  The nano can accept various commands from the headphones cord (when a cord that has the remote control buttons is connected), so maybe the Bose unit is somehow sending a signal that is interpreted as a command to pause workout.

    the fitness voiceover tell me how much time has elapsed

    Does that audible update happen automatically?  You don't have to touch the nano to make it say the elapsed time?

  • Kenichi Watanabe Level 7 Level 7 (30,005 points)
    Currently Being Moderated
    Jul 14, 2012 2:41 PM (in response to petergales)

    Seems like there is a hardware problem (though a strange one).  I can't think of anything else that would randomly "pause" your workout.  You did a Restore, so it's not a software or settings issue.  You are not even touching it, so it can't be inadvertent user input.  And it happens with regular headphones, so it's not something peculiar about the Bose system.

     

    If it's still under the one-year warranty (or AppleCare if you have it), you should contact Apple tech support, either by making a reservation at an Apple Store Genius Bar, or through the Contact Us link at the bottom right corner of this web page.

  • jollyrancher2 Calculating status...
    Currently Being Moderated
    Aug 25, 2013 10:07 AM (in response to petergales)

    I just got mine yesterday and took it to the gym to try the fitness program, and the voice-over constantly interrupted the music saying it was stopping or pausing my workout and I had to manually resume it each time, so I finally gave up on that. I had it connected to my earbuds with the remote on them. Did you contact Apple and what was the outcome?

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