Currently Being ModeratedAug 28, 2013 2:08 PM (in response to Mark & Margo Willmes)
Hi there Mark & Margo Willmes!
I have an article here that might be able to help you with the issue you are experiencing. This article will tell you about deleting and reinstalling apps that came with your computer, which in this case is iTunes:
Take care, and thanks for visiting the Apple Support Communities.