josehdz8687

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Q: how come i cant restore my ipod?

when i use my ipod on itunes it dont let me restore it.....

Posted on Aug 23, 2013 5:09 PM

I have this question too

Q: how come i cant restore my ipod?

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by jason269,

jason269 Aug 26, 2013 7:30 AM in response to josehdz8687
Community Specialists

Aug 26, 2013 7:30 AM in response to josehdz8687

Hello, josehdz8687.

Here are a couple resources that provide troubleshooting steps when experiencing issues restoring your iPod.

iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/TS1372

Restoring iPod to factory settings
http://support.apple.com/kb/HT1339

Regards,

Jason H.
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