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Aug 26, 2013 7:30 AM in response to josehdz8687by jason269,Hello, josehdz8687.
Here are a couple resources that provide troubleshooting steps when experiencing issues restoring your iPod.
http://support.apple.com/kb/TS1372
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Regards,
Jason H.
