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iphone 3gs been off for 3 days and wont turn back?

225 Views 1 Reply Latest reply: Aug 28, 2013 8:43 AM by sheila_m. RSS
gordon93 Calculating status...
Currently Being Moderated
Aug 26, 2013 11:44 AM

i took my iphone 3gs to reading festival and it turned off on the friday and had been off for now 4 days, when i got home i left it on charge over night and still wouldnt turn on. i've tried to hold down the power and home screen button to tired and turn it on like that but nothing. the phone is getting really hot when it on charge like it always does so i knows it is charging but i want to know if it just taking extremelly long or it's just broke completely. help!

iPhone 3GS, iOS 5.1.1
  • sheila_m. Community Specialists Community Specialists (3,070 points)
    Currently Being Moderated
    Aug 28, 2013 8:43 AM (in response to gordon93)

    Hello Gordon,


    I would be concerned too if my iPhone would not power on.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:


    Will not turn on, will not turn on unless connected to power, or unexpected power off

    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 15 minutes, if:
      • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen HT1650_2.jpg. Then unplug the phone from power. If it immediately turns off, seek service.
      • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
      • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
      • If the display turns on, go to step 4.
      • If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.

    You can find the full article here:

    iPhone: Hardware troubleshooting


    Thank you for using Apple Support Communities.



    Sheila M.


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