5 Replies Latest reply: Aug 27, 2013 3:53 PM by vinnyvg
merveh Level 1 Level 1 (0 points)

Hello,

I have an apple id but i can not log in to itunes connect with this apple id while publishing my ibook. This account is enrolled in ios developer program and ı upload application with this account to app store. What is the problem? Why i cannot login with tihs account?


MacBook Pro
  • 1. Re: Ibooks Publishing
    K T Level 7 Level 7 (23,700 points)

    An ibooks account requires a different/additional ID and logon from a developer account ID.

     

    You may need to contact Apple for help straightening things out if you used your dev id for books.

  • 2. Re: Ibooks Publishing
    merveh Level 1 Level 1 (0 points)

    Thank you. but i can not contact Apple. How can I contact?

  • 3. Re: Ibooks Publishing
    K T Level 7 Level 7 (23,700 points)

    ibookstore@apple.com

     

    …support phone number call +1 (877) 206-2092.

    Global Phone Support
    We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).

    CountryPhone Number
    Australia1300 307 504
    Note that this is a low tariff number.
    France0805 540 117
    Germany0800 664 5307
    Italy800 915 902
    Netherlands0800 0201 578
    Spain900 812 687
    U.K.0800 975 0615
    U.S.+1 (877) 206-2092
    Toll-free from U.S. and Canada.


  • 4. Re: Ibooks Publishing
    merveh Level 1 Level 1 (0 points)

    Thank you so much.

  • 5. Re: Ibooks Publishing
    vinnyvg Level 4 Level 4 (1,730 points)

    I suggest you first set up a new Apple ID and possiby a new eMail address.

     

    That done  check this out.  https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wa/bookSignup

     

    When you  open  your iTunes Connect, look at the Contracts and Banking section.