Please give me the full info .. copy and paste from command window
And it would help to also see a working result from any Mac..
List of IP, subnet, gateway (router) and DNS.
I have win7 working fine and windows 8.
Also good to know what model AE and what firmware it is running.
Have you loaded the airport utility on the windows machine?
Can it see the AE at all??
I haven't loaded AirPort Utility onto the Windows machine. It can see the AEBS's wifi network and connect to it with the WPA password, though, but it doesn't get Internet access from it.
My Mac running 10.8.4 on ethernet as an example:
Subnet Mask: 255.255.255.0
DNS: 192.168.1.1 (gets DNS from router's DNS settings)
The AEBS firmware is 7.6.4. IP address is 192.168.1.1.
ipconfig /all isn't valid usage of the ipconfig command, it says. Here is the netstat result from Network Utility, if that's what you're looking for:
Destination Gateway Flags Refs Use Netif Expire
default 192.168.1.1 UGSc 3 0 en1
127 localhost UCS 0 0 lo0
localhost localhost UH 4 758 lo0
169.254 link#5 UCS 0 0 en1
192.168.1 link#5 UCS 10 0 en1
192.168.1.1 f8:e4:fb:85:73:b7 UHLWIir 5 78 en1 1191
192.168.1.9 0:25:4b:8:56:60 UHLWIi 0 0 en1 1192
192.168.1.12 localhost UHS 0 0 lo0
192.168.1.14 0:25:4b:6:c:8 UHLWIi 0 0 en1 1187
192.168.1.15 e4:48:c7:27:53:d2 UHLWIi 0 0 en1 1187
192.168.1.21 d8:d1:cb:9d:3f:69 UHLWIi 5 95 en1 1188
192.168.1.24 cc:8:e0:8f:ed:ff UHLWIi 17 582 en1 1187
192.168.1.30 0:1b:63:f1:cf:37 UHLWIi 0 0 en1 1190
192.168.1.33 0:25:4b:3:bf:20 UHLWIi 0 0 en1 1187
192.168.1.47 0:1b:63:f1:cf:37 UHLWIi 0 0 en1 1190
192.168.1.255 ff:ff:ff:ff:ff:ff UHLWbI 0 28 en1
Destination Gateway Flags Netif Expire
localhost link#1 UHL lo0
fdb1:4092:ac7b:c13 fe80::9043:c1c7:16 Uc utun0
fdb1:4092:ac7b:c13 link#8 UHL lo0
fe80::%lo0 localhost UcI lo0
localhost link#1 UHLI lo0
fe80::%en1 link#5 UCI en1
alecs-mac 0:1d:4f:48:fb:c5 UHLI lo0
kitchen.local 0:25:4b:0:d6:60 UHLWIi en1
terrace.local 0:25:4b:3:bf:20 UHLWIi en1
gameroom.local 0:25:4b:4:5c:42 UHLWIi en1
master.local 0:25:4b:6:c:8 UHLWIi en1
float.local 0:25:4b:6:c:78 UHLWIi en1
kathleens-imac.loc 3c:7:54:79:63:f8 UHLWIi en1
apple-tv-4.local 7c:d1:c3:2c:34:ca UHLWIi en1
alecs-iph cc:8:e0:8f:ed:ff UHLWIi en1
alecs-iph d8:d1:cb:9d:3f:69 UHLWIi en1
fe80::%en2 link#6 UCI en2
fe80::%utun0 fe80::9043:c1c7:16 UcI utun0
fe80::9043:c1c7:16 link#8 UHLI lo0
ff01::%lo0 localhost UmCI lo0
ff01::%en1 link#5 UmCI en1
ff01::%en2 link#6 UmCI en2
ff01::%utun0 fe80::9043:c1c7:16 UmCI utun0
ff02::%lo0 localhost UmCI lo0
ff02::%en1 link#5 UmCI en1
ff02::fb%en1 link#5 UHmW3I en1 3555
ff02::%en2 link#6 UmCI en2
ff02::%utun0 fe80::9043:c1c7:16 UmCI utun0
I am able to ping the Windows PC. It has an IP address when I connect it (192.168.1.43).
Another thing: Some Windows computers are actually able to connect to the Internet if they connect to the AEBS wirelessly but not over wired ethernet. I didn't know this before. The one I just tested was one of them.
So did you bridge the Verizon router? Or do you have double NAT?
Double NAT will cause issues..
Local DNS cache on a router can be a problem.. we have had lots of modems and routers that had very poor DNS implimentation. It is much better to use directly a DNS server on the internet either your ISP or the general Google ones.
No double NAT. I didn't bridge it either. The serviceman switched our fiber modem to output ethernet instead of coax, then I connected the AEBS to it directly.
I forgot to say in my other post that I changed the DNS without problems, but it still could not connect to the Internet. I originally wrote that it wasn't letting me change it, but I was doing it wrong (IPv6 instead of IPv4), then I removed that sentence but forgot to say that I tried it.
I just realized that it might be a good idea to try connecting to a site by its full IP address, not a domain name, and see if that works. I'll try that once I have the chance.
If you cannot ping out you have no connection.. can you ping the main router??
You stated you can ping the windows PC and the windows PC works over wireless.. just fails over ethernet..
Did you replace the ethernet cord?
Do the connectivity LEDs come one?
Try fixing the speed of the ethernet in the computer.. you cannot do this in the AE.. or is the PC plugged in by the switch??
Make sure jumbo frames is not turned on.. I am not at all sure Apple products work with jumbo frames.
Make sure the whole listing in ipconfig is correct.. gateway and DNS in particular..
Ping from windows 192.168.1.1
If that works and 126.96.36.199 fails.. then the router is the issue.. it is not forwarding packets from the windows computer via ethernet although it works via wireless.. that is pretty odd combo..
My strategy to fix this. or any network fault.. simplify and substitute.
1. Reduce the network to bare min.. Modem in router mode. and one windows computer plugged in by ethernet.. wireless off.. everything reset and reconfigured. Plus a full power cycle.
If it works then add one more piece. The AE.. in bridge.. if it works add the next ie switch.. add one more piece each express.. until you build out the network again. You can also change the modem to bridge and the AE to router if you want that configuration.. use only the one windows computer though.. and ethernet only.
2. If it fails.. get the latest ethernet drivers.. test with at least 2 or 3 known good patch cables.. test with static IP in the computer.. in the end test with another router. Keep replacing things until you find the culprit and replace it.