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hi

102 Views 1 Reply Latest reply: Aug 28, 2013 9:05 AM by sterling r RSS Branched from an earlier discussion.
Muzamil Khan SHAIK Dawood Calculating status...
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Aug 26, 2013 12:46 PM

. I am using Iphone 4 and suddenly it is showing white color screen in display but the phone is working fine.

What is the issue and possibilities to troubleshoot the same and how much cost expected to do this change in $.

  • sterling r Community Specialists Community Specialists (3,230 points)
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    Aug 28, 2013 9:05 AM (in response to Muzamil Khan SHAIK Dawood)

    Hello Muzamil,

     

    Thank you for using Apple Support Communities.

    I have a few recommendations for this issue, first, if you havent already, I would restart the iPhone.

    Restarting your device

    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.

    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

              http://support.apple.com/kb/ht1430

     

    If that doesnt resolve the issue, or you cannot restart it the normal way, then you can try resetting the phone.

    Resetting your device

    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

     

    All the very best,

    Sterling

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